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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2000
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED452874 |
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| _version_ | 1867181314628648961 |
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| author | Middleton, Michael |
| author_facet | Middleton, Michael Middleton, Michael |
| collection | Education Resources Information Center |
| contents | Self Service: What Is the Function of the New Intermediary? Middleton, Michael Academic Libraries Higher Education Information Management Information Technology Information Utilization Librarians Library Role Library Services User Needs (Information) This paper discusses the role of the intermediary in the information profession. Changes due to the advent of digital media are addressed, and ways that a positive role for the intermediary can be promoted are suggested. Several activities are listed to illustrate the expanding role of the intermediary, and actions in order to secure a future for intermediaries are proposed. Three examples of information intermediation are described--the information architect, the knowledge manager, and the facilitator. The application of information management and intermediation skills in the academic environment is then addressed. The following ways that academic library staff support information provision and use are listed: collection/resource management and development; resource discovery; metadata management; training staff, students, and other learners to find, use, and manage information; rights negotiation; and learning support. Other areas that may see increasing prominence are also identified, including project management, user behavior identification, and digital reference service. (Contains 20 references.) (MES) |
| format | Recurso educativo Open Access |
| id | eric_ED452874 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2000 |
| record_format | eric |
| spellingShingle | Self Service: What Is the Function of the New Intermediary? Middleton, Michael Academic Libraries Higher Education Information Management Information Technology Information Utilization Librarians Library Role Library Services User Needs (Information) Self Service: What Is the Function of the New Intermediary? Middleton, Michael Academic Libraries Higher Education Information Management Information Technology Information Utilization Librarians Library Role Library Services User Needs (Information) This paper discusses the role of the intermediary in the information profession. Changes due to the advent of digital media are addressed, and ways that a positive role for the intermediary can be promoted are suggested. Several activities are listed to illustrate the expanding role of the intermediary, and actions in order to secure a future for intermediaries are proposed. Three examples of information intermediation are described--the information architect, the knowledge manager, and the facilitator. The application of information management and intermediation skills in the academic environment is then addressed. The following ways that academic library staff support information provision and use are listed: collection/resource management and development; resource discovery; metadata management; training staff, students, and other learners to find, use, and manage information; rights negotiation; and learning support. Other areas that may see increasing prominence are also identified, including project management, user behavior identification, and digital reference service. (Contains 20 references.) (MES) |
| title | Self Service: What Is the Function of the New Intermediary? |
| topic | Academic Libraries Higher Education Information Management Information Technology Information Utilization Librarians Library Role Library Services User Needs (Information) |
| url | https://eric.ed.gov/?id=ED452874 |