Gross, M., & McClure, C. R. (2001). Assessing Quality in Digital Reference Services Site Visit Reports: State Library of Florida, Bureau of Library and Network Services and Tampa-Hillsborough County Public Library System.
Chicago Style (17th ed.) CitationGross, Melissa, and Charles R. McClure. Assessing Quality in Digital Reference Services Site Visit Reports: State Library of Florida, Bureau of Library and Network Services and Tampa-Hillsborough County Public Library System. 2001.
MLA (9th ed.) CitationGross, Melissa, and Charles R. McClure. Assessing Quality in Digital Reference Services Site Visit Reports: State Library of Florida, Bureau of Library and Network Services and Tampa-Hillsborough County Public Library System. 2001.
Warning: These citations may not always be 100% accurate.