Saved in:
| Main Author: | Blixrud, Julia C. |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2001
|
| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED459726 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
How Many Dimensions Does It Take To Measure Users' Perceptions of Libraries?: A LibQUAL+Study.
by: Thompson, Bruce, et al.
Published: (2001)
by: Thompson, Bruce, et al.
Published: (2001)
Teaching Performance Measurement for Reference Service.
by: McNally, Peter F.
Published: (1989)
by: McNally, Peter F.
Published: (1989)
Collection Description and Assessment in ARL Libraries. SPEC Kit 87.
Published: (1982)
Published: (1982)
A View from the Trenches: Costing and Performance Measures for Academic Library Public Services.
by: McClure, Charles R.
Published: (1986)
by: McClure, Charles R.
Published: (1986)
Measuring Service Quality at Yale University's Libraries.
by: Nitecki, Danuta A., et al.
Published: (2000)
by: Nitecki, Danuta A., et al.
Published: (2000)
Service Quality: A Concept not Fully Explored.
by: Hernon, Peter, et al.
Published: (2001)
by: Hernon, Peter, et al.
Published: (2001)
The Measurement and Evaluation of Reference Service.
by: Rothstein, Samuel
Published: (1989)
by: Rothstein, Samuel
Published: (1989)
Evaluation of Library Tours.
by: Simons, Michael
Published: (1990)
by: Simons, Michael
Published: (1990)
Accessing the Effectiveness of Reference Services: A Difficult but Necessary Process.
by: Green, Louise Koller
Published: (1988)
by: Green, Louise Koller
Published: (1988)
Measures of Library Use and User Satisfaction with Academic Library Services.
by: Niyonsenga, Theophile, et al.
Published: (1996)
by: Niyonsenga, Theophile, et al.
Published: (1996)
The Stakeholder Approach to the Construction of Performance Measures.
by: Crawford, John C.
Published: (1995)
by: Crawford, John C.
Published: (1995)
Measure for Measure: A Post Modern Critique of Performance Measurement in Libraries and Information Services.
by: Cullen, Rowena
Published: (1998)
by: Cullen, Rowena
Published: (1998)
Performance Evaluation in Reference Services in ARL Libraries. SPEC Kit 139.
by: Gorman, Kathleen
Published: (1987)
by: Gorman, Kathleen
Published: (1987)
From Input and Output Measures to Quality and Outcome Measures, or, from the User in the Life of the Library to the Library in the Life of the User.
by: Kyrillidou, Martha
Published: (2002)
by: Kyrillidou, Martha
Published: (2002)
Applying DEA Technique to Library Evaluation in Academic Research Libraries.
by: Shim, Wonsik
Published: (2003)
by: Shim, Wonsik
Published: (2003)
The Role of Focus Groups with Other Performance Measurement Methods.
by: Hart, Elizabeth
Published: (1995)
by: Hart, Elizabeth
Published: (1995)
Measures for Electronic Resources (E-Metrics). Complete Set.
Published: (2002)
Published: (2002)
National Reference Measurement: What Can It Tell Us about Staffing?
by: Murfin, Marjorie E.
Published: (1983)
by: Murfin, Marjorie E.
Published: (1983)
LibQUAL+[TM]: A Methodological Suite; Reliability and Structure of LibQUAL+[TM] Scores: Measuring Perceived Library Service Quality; Score Norms for Improving Library Service Quality: A LibQUAL+[TM] Study; ARL Index and Other Validity Correlates of LibQUAL+[TM] Scores.
by: Heath, Fred M., et al.
Published: (2002)
by: Heath, Fred M., et al.
Published: (2002)
The Role of Assessment in Library User Education.
by: Knight, Lorrie A.
Published: (2002)
by: Knight, Lorrie A.
Published: (2002)
Specialized Accreditation and Academic Libraries.
by: Frazer, Stuart
Published: (1994)
by: Frazer, Stuart
Published: (1994)
The Measurement of Reference and Information Services.
by: Kesselman, Martin, et al.
Published: (1987)
by: Kesselman, Martin, et al.
Published: (1987)
Beyond Measuring Service Quality: Learning from the Voices of the Customers, the Staff, the Processes, and the Organization.
by: Phipps, Shelley
Published: (2001)
by: Phipps, Shelley
Published: (2001)
Comparative Measurement of Book Availability in Academic Libraries.
by: Rehman, Sajjad Ur, et al.
Published: (1993)
by: Rehman, Sajjad Ur, et al.
Published: (1993)
SCORE, A Measurement of Reference Service.
by: Beeler, Richard J.
Published: (1975)
by: Beeler, Richard J.
Published: (1975)
A Correlation Method for Collecting Reference Statistics.
by: Lochstet, Gwenn, et al.
Published: (1999)
by: Lochstet, Gwenn, et al.
Published: (1999)
Using the Contingent Valuation Method To Measure Patron Benefits of Reference Desk Service in an Academic Library.
by: Harless, David W., et al.
Published: (1999)
by: Harless, David W., et al.
Published: (1999)
Progress in Documentation: Measuring the Goodness of Library Services: A General Framework for Considering Quantitative Measures
by: Orr, R. H.
Published: (1973)
by: Orr, R. H.
Published: (1973)
Value of Collections: A Study of Australia's Group of 8 University Libraries
by: Missingham, Roxanne, et al.
Published: (2012)
by: Missingham, Roxanne, et al.
Published: (2012)
Reference Service Statistics & Assessment. SPEC Kit.
by: Novotny, Eric, Comp.
Published: (2002)
by: Novotny, Eric, Comp.
Published: (2002)
Access and Performance Measures in Research Libraries.
by: Shapiro, Beth J.
Published: (1991)
by: Shapiro, Beth J.
Published: (1991)
Value, Impact, and the Transcendent Library: Progress and Pressures in Performance Measurement and Evaluation
by: Town, J. Stephen
Published: (2011)
by: Town, J. Stephen
Published: (2011)
Start Making Sense: Practical Approaches to Outcomes Assessment for Libraries.
by: Rabine, Julie, et al.
Published: (2000)
by: Rabine, Julie, et al.
Published: (2000)
An Overview of Performance Measures in Higher Education and Libraries.
by: Kyrillidou, Martha
Published: (2001)
by: Kyrillidou, Martha
Published: (2001)
IFLA General Conference 1988. Division of General Research Libraries. Section on National Libraries; Section on Parliamentary Libraries; Section on University Libraries and Other General Research Libraries; Section on Library History.
Published: (1988)
Published: (1988)
Measuring Reference Transactions in School Library Media Programs.
by: Shontz, Marilyn L.
Published: (1994)
by: Shontz, Marilyn L.
Published: (1994)
Academic Library Standards and Performance Measures.
by: Kania, Antoinette M.
Published: (1988)
by: Kania, Antoinette M.
Published: (1988)
Multifaceted Assessment of Facility Needs in an Academic Library.
by: Schloman, Barbara A.
Published: (1990)
by: Schloman, Barbara A.
Published: (1990)
Access and Services: Shaping the Future. Minutes of the Meeting of the Association of Research Libraries (106th, Cincinnati, Ohio, May 16-17, 1985).
Published: (1985)
Published: (1985)
Virginia Tech Report: CNI's Assessing the Academic Networked Environment Project.
by: Eustis, Joanne, et al.
Published: (1998)
by: Eustis, Joanne, et al.
Published: (1998)
Similar Items
-
How Many Dimensions Does It Take To Measure Users' Perceptions of Libraries?: A LibQUAL+Study.
by: Thompson, Bruce, et al.
Published: (2001) -
Teaching Performance Measurement for Reference Service.
by: McNally, Peter F.
Published: (1989) -
Collection Description and Assessment in ARL Libraries. SPEC Kit 87.
Published: (1982) -
A View from the Trenches: Costing and Performance Measures for Academic Library Public Services.
by: McClure, Charles R.
Published: (1986) -
Measuring Service Quality at Yale University's Libraries.
by: Nitecki, Danuta A., et al.
Published: (2000)