Tovote, C. (2001). Customer or Refined Student? Reflections on the "Customer" Metaphor in the Academic Environment and the New Pedagogical Challenge to the Libraries and Librarians.
Chicago Style (17th ed.) CitationTovote, Christina. Customer or Refined Student? Reflections on the "Customer" Metaphor in the Academic Environment and the New Pedagogical Challenge to the Libraries and Librarians. 2001.
MLA (9th ed.) CitationTovote, Christina. Customer or Refined Student? Reflections on the "Customer" Metaphor in the Academic Environment and the New Pedagogical Challenge to the Libraries and Librarians. 2001.
Warning: These citations may not always be 100% accurate.