APA (7th ed.) Citation

Cunningham, S. J., Knowles, C., & Reeves, N. (2001). An Ethnographic Study of Technical Support Workers: Why We Didn't Build a Tech Support Digital Library.

Chicago Style (17th ed.) Citation

Cunningham, Sally Jo, Chris Knowles, and Nina Reeves. An Ethnographic Study of Technical Support Workers: Why We Didn't Build a Tech Support Digital Library. 2001.

MLA (9th ed.) Citation

Cunningham, Sally Jo, et al. An Ethnographic Study of Technical Support Workers: Why We Didn't Build a Tech Support Digital Library. 2001.