Cita APA (7a ed.)

Cunningham, S. J., Knowles, C., & Reeves, N. (2001). An Ethnographic Study of Technical Support Workers: Why We Didn't Build a Tech Support Digital Library.

Cita Chicago Style (17a ed.)

Cunningham, Sally Jo, Chris Knowles, y Nina Reeves. An Ethnographic Study of Technical Support Workers: Why We Didn't Build a Tech Support Digital Library. 2001.

Cita MLA (9a ed.)

Cunningham, Sally Jo, et al. An Ethnographic Study of Technical Support Workers: Why We Didn't Build a Tech Support Digital Library. 2001.