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Bibliographische Detailangaben
Hauptverfasser: Feldman, Sari, Strobel, Tracy
Format: Recurso educativo Open Access
Sprache:en
Veröffentlicht: 2002
Schlagworte:
Online-Zugang:https://eric.ed.gov/?id=ED465379
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author Feldman, Sari
Strobel, Tracy
author_facet Feldman, Sari
Strobel, Tracy
Feldman, Sari
Strobel, Tracy
collection Education Resources Information Center
contents Advancing Your Library's Web-Based Services. ERIC Digest. Feldman, Sari Strobel, Tracy Access to Information Adolescent Literature Electronic Libraries Homework Information Technology Library Development Library Services Public Libraries Reference Services User Needs (Information) Users (Information) World Wide Web This digest discusses the development of World Wide Web-based services for libraries and provides examples from the Cleveland Public Library (CPL). The first section highlights the importance of developing such services, steps to be followed for a successful project, and the importance of having the goal of replicating and enhancing traditional library services in an online environment at the core of planning for Web-based services. The second section addresses online circulation services, including CPL's Web catalog, online self-help services, and e-mail notification services. The third section covers reference services, focusing on KnowItNow24X7, a live Web reference service launched by CPL and the CLEVNET consortium. The fourth section describes CPL's online services for young people, including the HomeworkNow reference service, Tutor.com (a commercial Web-based tutoring service), and Yread? (a Web site for teens, educators, and other individuals interested in young adult books). The fifth section considers possible future steps to offer readers' advisory. The sixth section lists the following tips for advancing Web-based services: commit to 24x7 access to library services; take risks and move quickly; utilize all library resources as well as the Internet; find information partners that complement library service; and use targeted marketing techniques to reach new audiences. (MES)
format Recurso educativo Open Access
id eric_ED465379
institution ERIC Institute of Education Sciences
language en
publishDate 2002
record_format eric
spellingShingle Advancing Your Library's Web-Based Services. ERIC Digest.
Feldman, Sari
Strobel, Tracy
Access to Information
Adolescent Literature
Electronic Libraries
Homework
Information Technology
Library Development
Library Services
Public Libraries
Reference Services
User Needs (Information)
Users (Information)
World Wide Web
Advancing Your Library's Web-Based Services. ERIC Digest. Feldman, Sari Strobel, Tracy Access to Information Adolescent Literature Electronic Libraries Homework Information Technology Library Development Library Services Public Libraries Reference Services User Needs (Information) Users (Information) World Wide Web This digest discusses the development of World Wide Web-based services for libraries and provides examples from the Cleveland Public Library (CPL). The first section highlights the importance of developing such services, steps to be followed for a successful project, and the importance of having the goal of replicating and enhancing traditional library services in an online environment at the core of planning for Web-based services. The second section addresses online circulation services, including CPL's Web catalog, online self-help services, and e-mail notification services. The third section covers reference services, focusing on KnowItNow24X7, a live Web reference service launched by CPL and the CLEVNET consortium. The fourth section describes CPL's online services for young people, including the HomeworkNow reference service, Tutor.com (a commercial Web-based tutoring service), and Yread? (a Web site for teens, educators, and other individuals interested in young adult books). The fifth section considers possible future steps to offer readers' advisory. The sixth section lists the following tips for advancing Web-based services: commit to 24x7 access to library services; take risks and move quickly; utilize all library resources as well as the Internet; find information partners that complement library service; and use targeted marketing techniques to reach new audiences. (MES)
title Advancing Your Library's Web-Based Services. ERIC Digest.
topic Access to Information
Adolescent Literature
Electronic Libraries
Homework
Information Technology
Library Development
Library Services
Public Libraries
Reference Services
User Needs (Information)
Users (Information)
World Wide Web
url https://eric.ed.gov/?id=ED465379