Meola, M., & Stormont, S. (2002). Starting and Operating Live Virtual Reference Services: A How-To-Do-It Manual for Librarians. How-To-Do-It Manuals for Librarians, Number 118.
Chicago Style (17th ed.) CitationMeola, Marc, and Sam Stormont. Starting and Operating Live Virtual Reference Services: A How-To-Do-It Manual for Librarians. How-To-Do-It Manuals for Librarians, Number 118. 2002.
MLA (9th ed.) CitationMeola, Marc, and Sam Stormont. Starting and Operating Live Virtual Reference Services: A How-To-Do-It Manual for Librarians. How-To-Do-It Manuals for Librarians, Number 118. 2002.
Warning: These citations may not always be 100% accurate.