Managing Cultural Change: The Challenge of Merging Library Services, Curriculum Development and Academic Professional Development.

Fuente: ERIC Institute of Education Sciences
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Autore principale: McKnight, Sue
Natura: Recurso educativo Open Access
Lingua:en
Pubblicazione: 2002
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author McKnight, Sue
author_facet McKnight, Sue
McKnight, Sue
collection Education Resources Information Center
contents Managing Cultural Change: The Challenge of Merging Library Services, Curriculum Development and Academic Professional Development. McKnight, Sue Academic Libraries Curriculum Design Foreign Countries Higher Education Information Services Library Development Library Planning Library Services Professional Development Staff Development The paper outlines a number of processes that have been implemented by Learning Services at Deakin University (Geelong, Australia) to gain significant and sustained cultural change among staff in a blended organization, comprising the university library service, the curriculum design and development functions and those of academic staff development. The processes involve customer discovery workshops to identify "customer value packages," strategic planning and performance tracking based on objectives that deliver customer value, and the identification of shared staff values that guide behavior within Learning Services and with customers. (Contains five references.) (Author)
format Recurso educativo Open Access
id eric_ED472869
institution ERIC Institute of Education Sciences
language en
publishDate 2002
record_format eric
spellingShingle Managing Cultural Change: The Challenge of Merging Library Services, Curriculum Development and Academic Professional Development.
McKnight, Sue
Academic Libraries
Curriculum Design
Foreign Countries
Higher Education
Information Services
Library Development
Library Planning
Library Services
Professional Development
Staff Development
Managing Cultural Change: The Challenge of Merging Library Services, Curriculum Development and Academic Professional Development. McKnight, Sue Academic Libraries Curriculum Design Foreign Countries Higher Education Information Services Library Development Library Planning Library Services Professional Development Staff Development The paper outlines a number of processes that have been implemented by Learning Services at Deakin University (Geelong, Australia) to gain significant and sustained cultural change among staff in a blended organization, comprising the university library service, the curriculum design and development functions and those of academic staff development. The processes involve customer discovery workshops to identify "customer value packages," strategic planning and performance tracking based on objectives that deliver customer value, and the identification of shared staff values that guide behavior within Learning Services and with customers. (Contains five references.) (Author)
title Managing Cultural Change: The Challenge of Merging Library Services, Curriculum Development and Academic Professional Development.
topic Academic Libraries
Curriculum Design
Foreign Countries
Higher Education
Information Services
Library Development
Library Planning
Library Services
Professional Development
Staff Development
url https://eric.ed.gov/?id=ED472869