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Bibliographic Details
Main Author: Novotny, Eric, Comp.
Format: Recurso educativo Open Access
Language:en
Published: 2002
Subjects:
Online Access:https://eric.ed.gov/?id=ED473136
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author Novotny, Eric, Comp.
author_facet Novotny, Eric, Comp.
Novotny, Eric, Comp.
collection Education Resources Information Center
contents Reference Service Statistics & Assessment. SPEC Kit. Novotny, Eric, Comp. Academic Libraries Data Collection Evaluation Methods Foreign Countries Higher Education Library Associations Library Services Library Surveys Questionnaires Reference Services Research Libraries This SPEC (Systems and Procedures Exchange Center) Kit presents the results of a survey of Association of Research Libraries (ARL) member libraries designed to document how ARL member libraries are collecting, using, and modifying their data on reference service transactions. A total of 74 of 124 ARL member libraries responded to the survey. A copy of the questionnaire with tabulated results is presented. Representative documents include: (1) reference desk activity logs from 12 libraries; (2) other reference activity logs from seven libraries; (3) definitions/guidelines/procedures from 12 libraries; (4) statistical reports from nine libraries; and (5) other reference assessment methods from four libraries. A list of 24 selected resources (i.e., books, journal articles, and Web sites) is included. (MES)
format Recurso educativo Open Access
id eric_ED473136
institution ERIC Institute of Education Sciences
language en
publishDate 2002
record_format eric
spellingShingle Reference Service Statistics & Assessment. SPEC Kit.
Novotny, Eric, Comp.
Academic Libraries
Data Collection
Evaluation Methods
Foreign Countries
Higher Education
Library Associations
Library Services
Library Surveys
Questionnaires
Reference Services
Research Libraries
Reference Service Statistics & Assessment. SPEC Kit. Novotny, Eric, Comp. Academic Libraries Data Collection Evaluation Methods Foreign Countries Higher Education Library Associations Library Services Library Surveys Questionnaires Reference Services Research Libraries This SPEC (Systems and Procedures Exchange Center) Kit presents the results of a survey of Association of Research Libraries (ARL) member libraries designed to document how ARL member libraries are collecting, using, and modifying their data on reference service transactions. A total of 74 of 124 ARL member libraries responded to the survey. A copy of the questionnaire with tabulated results is presented. Representative documents include: (1) reference desk activity logs from 12 libraries; (2) other reference activity logs from seven libraries; (3) definitions/guidelines/procedures from 12 libraries; (4) statistical reports from nine libraries; and (5) other reference assessment methods from four libraries. A list of 24 selected resources (i.e., books, journal articles, and Web sites) is included. (MES)
title Reference Service Statistics & Assessment. SPEC Kit.
topic Academic Libraries
Data Collection
Evaluation Methods
Foreign Countries
Higher Education
Library Associations
Library Services
Library Surveys
Questionnaires
Reference Services
Research Libraries
url https://eric.ed.gov/?id=ED473136