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Autores principales: Dixon, P. Scott, Gribbons, Barry C.
Formato: Recurso educativo Open Access
Lenguaje:en
Publicado: 2001
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Acceso en línea:https://eric.ed.gov/?id=ED473877
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author Dixon, P. Scott
Gribbons, Barry C.
author_facet Dixon, P. Scott
Gribbons, Barry C.
Dixon, P. Scott
Gribbons, Barry C.
collection Education Resources Information Center
contents College of the Canyons Library Services Student Evaluation Survey, Spring 2001. Report. Dixon, P. Scott Gribbons, Barry C. Community Colleges Libraries Library Personnel Library Services Participant Satisfaction Program Evaluation Reference Services Student Attitudes Two Year Colleges User Satisfaction (Information) The College of the Canyons Library, with assistance from Institutional Development and Technology (IDT), conducted a survey of students to obtain their impressions regarding experiences with library staff, services, collections, and equipment. A representative sample of non-occupational courses was selected for an in-class survey. In addition, surveys were placed in the Student Services Center and the library lobby. IDT collected and analyzed the results: (1) 80% of respondents used the library services or collections, and only 8% felt the library did not have the resources they needed; (2) 60% used the open computer lab, with 79% rating it as good or excellent; (3) 52% used the reference desk, with 84% rating it as good or excellent; (4) 48% used the online catalog, with 71% rating it as good or excellent; and (5) less than 4% felt the library staff was not helpful. Respondents noted that there was some room for improvement, such as the need for more and faster computers and printers, more children's materials, later hours on Friday and Saturday, and a faster online catalog. Survey instrument appended, with detailed responses. (Author)
format Recurso educativo Open Access
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institution ERIC Institute of Education Sciences
language en
publishDate 2001
record_format eric
spellingShingle College of the Canyons Library Services Student Evaluation Survey, Spring 2001. Report.
Dixon, P. Scott
Gribbons, Barry C.
Community Colleges
Libraries
Library Personnel
Library Services
Participant Satisfaction
Program Evaluation
Reference Services
Student Attitudes
Two Year Colleges
User Satisfaction (Information)
College of the Canyons Library Services Student Evaluation Survey, Spring 2001. Report. Dixon, P. Scott Gribbons, Barry C. Community Colleges Libraries Library Personnel Library Services Participant Satisfaction Program Evaluation Reference Services Student Attitudes Two Year Colleges User Satisfaction (Information) The College of the Canyons Library, with assistance from Institutional Development and Technology (IDT), conducted a survey of students to obtain their impressions regarding experiences with library staff, services, collections, and equipment. A representative sample of non-occupational courses was selected for an in-class survey. In addition, surveys were placed in the Student Services Center and the library lobby. IDT collected and analyzed the results: (1) 80% of respondents used the library services or collections, and only 8% felt the library did not have the resources they needed; (2) 60% used the open computer lab, with 79% rating it as good or excellent; (3) 52% used the reference desk, with 84% rating it as good or excellent; (4) 48% used the online catalog, with 71% rating it as good or excellent; and (5) less than 4% felt the library staff was not helpful. Respondents noted that there was some room for improvement, such as the need for more and faster computers and printers, more children's materials, later hours on Friday and Saturday, and a faster online catalog. Survey instrument appended, with detailed responses. (Author)
title College of the Canyons Library Services Student Evaluation Survey, Spring 2001. Report.
topic Community Colleges
Libraries
Library Personnel
Library Services
Participant Satisfaction
Program Evaluation
Reference Services
Student Attitudes
Two Year Colleges
User Satisfaction (Information)
url https://eric.ed.gov/?id=ED473877