:: Library Catalog

Copertina

Salvato in:

Dettagli Bibliografici
Autore principale:	Childers, Thomas
Natura:	Recurso educativo Open Access
Lingua:	en
Pubblicazione:	1972
Soggetti:	Information Services Library Services Measurement Quality Control Reference Services
Accesso online:	https://eric.ed.gov/?id=EJ059342
Tags:	Aggiungi Tag Nessun Tag, puoi essere il primo ad aggiungerne!!

Documenti analoghi

The Step Approach to Reference Service
di: Wilkinson, John P., et al.
Pubblicazione: (1978)

The Future of Reference and Information Service in the Public Library.
di: Childers, Thomas
Pubblicazione: (1978)

Evaluating Reference Services in the Electronic Age.
di: Whitlatch, Jo Bell
Pubblicazione: (2001)

Reference Services Accountability and Measurement
di: Pings, Vern M.
Pubblicazione: (1976)

Assessing Quality in Digital Reference Services Site Visit Reports: State Library of Florida, Bureau of Library and Network Services and Tampa-Hillsborough County Public Library System.
di: Gross, Melissa, et al.
Pubblicazione: (2001)

Focusing on Quality Reference Service.
di: Bicknell, Tracy
Pubblicazione: (1994)

Measuring the Difficulty of Reference Questions.
di: Childers, Thomas, et al.
Pubblicazione: (1991)

Measuring Service Quality at Yale University's Libraries.
di: Nitecki, Danuta A., et al.
Pubblicazione: (2000)

Reference Is Better than We Thought.
di: Richardson, John V., Jr.
Pubblicazione: (2002)

Using Quality Concepts to Improve Reference Services.
di: Brown, Janet Dagenais
Pubblicazione: (1994)

Using the Contingent Valuation Method To Measure Patron Benefits of Reference Desk Service in an Academic Library.
di: Harless, David W., et al.
Pubblicazione: (1999)

Adapting Service Quality Concepts to Academic Libraries.
di: Quinn, Brian
Pubblicazione: (1997)

Surveying Service Quality within University Libraries.
di: Calvert, Philip J., et al.
Pubblicazione: (1997)

Quality Management and Building Government Information Services.
di: Farrell, Maggie
Pubblicazione: (1998)

The Test of Reference.
di: Childers, Thomas
Pubblicazione: (1980)

Integrating the Imposed Query into the Evaluation of Reference Service: A Dichotomous Analysis of User Ratings.
di: Gross, Melissa, et al.
Pubblicazione: (2002)

Measurement and Evaluation of Reference/Information Service in Law School Depository Libraries: A Bibliography.
di: Way, Kathy Ann
Pubblicazione: (1984)

The Measurement and Evaluation of Reference Service.
di: Rothstein, Samuel
Pubblicazione: (1989)

Reference Standards & Reference Work; A Critique of the New RASD Guidelines "A Commitment to Information Services"
di: Rugh, Archie G.
Pubblicazione: (1976)

Research in Library Reference/Information Service.
di: Lynch, Mary Jo
Pubblicazione: (1983)

Quality Reference Service: A Preliminary Case Study.
di: Stalker, John C., et al.
Pubblicazione: (1996)

SCORE, A Measurement of Reference Service.
di: Beeler, Richard J.
Pubblicazione: (1975)

Exploring New Service Models: Can Consolidating Public Service Points Improve Response to Customer Needs?
di: Flanagan, Pat, et al.
Pubblicazione: (2000)

Evaluating Electronic Reference Services: Issues, Approaches and Criteria.
di: Novotny, Eric
Pubblicazione: (2001)

Measuring Customer Satisfaction and Quality of Service in Special Libraries.
di: White, Marilyn Domas, et al.
Pubblicazione: (1994)

Teaching Performance Measurement for Reference Service.
di: McNally, Peter F.
Pubblicazione: (1989)

Ensuring Quality in a Virtual Reference Environment
di: Barbier, Pat, et al.
Pubblicazione: (2004)

Public Library Information and Referral Project: Phase I, Survey.
di: Childers, Thomas
Pubblicazione: (1979)

The Hidden Agenda in the Measurement and Evaluation of Reference Service, or, how to Make a Case for Yourself.
di: Rothstein, Samuel
Pubblicazione: (1989)

The Reference Librarian's Need for Measures of Reference.
di: Morgan, Candace
Pubblicazione: (1974)

Bookman's Folly; A Hymn to Reference as Information Service.
di: Sayles, Jeremy W.
Pubblicazione: (1978)

Reference and Information Services: An Introduction. Third Edition. Library and Information Science Text Series.
di: Bopp, Richard E., Ed., et al.
Pubblicazione: (2001)

Queues and Reference Service: Some Implications for Staffing
di: Regazzi, John J., et al.
Pubblicazione: (1978)

Evaluating the Reference Product.
di: Strong, Gary E.
Pubblicazione: (1980)

Library Information Service.
di: Perkins, John W.
Pubblicazione: (1974)

A Reference Theory of Specific Information Retrieval
di: McClure, Charles R.
Pubblicazione: (1974)

Reference and Information Service: The Inner Game.
di: Wagers, Robert
Pubblicazione: (1980)

Measuring Students' Preferences for Reference Service: A Conjoint Analysis.
di: Halperin, Michael, et al.
Pubblicazione: (1980)

Implications of the New Information Services Guidelines
di: Vavrek, Bernard
Pubblicazione: (1975)

The Measurement of Reference and Information Services.
di: Kesselman, Martin, et al.
Pubblicazione: (1987)