Gespeichert in:
| Hauptverfasser: | , |
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| Format: | Recurso educativo Open Access |
| Sprache: | en |
| Veröffentlicht: |
1972
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| Schlagworte: | |
| Online-Zugang: | https://eric.ed.gov/?id=EJ063843 |
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Inhaltsangabe:
- Measures of Effectiveness for a University Library Rzasa, Philip V. Baker, Norman R. College Libraries Evaluation Methods Program Effectiveness Quality Control Use Studies Two measures of effectiveness for university libraries are constructed: the primary, defined over the total population of users, considers the number of information items desired, number of satisfactorily answered inquires, and number of users; while the secondary, total population is divided into subsets according to similarity of user needs. (13 references) (Author/SJ)