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Bibliographic Details
Main Author:	Shellman, Richard W.
Format:	Recurso educativo Open Access
Language:	en
Published:	1972
Subjects:	Clerical Workers Experimental Programs Librarians Library Services Public Libraries
Online Access:	https://eric.ed.gov/?id=EJ067073
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Table of Contents:

Clerical Help Meets the Public Shellman, Richard W. Clerical Workers Experimental Programs Librarians Library Services Public Libraries An experiment at the Rockford Public Library Business, Science and Technology Division in which clerical help was used to answer telephoned inquiries thereby releasing the librarian to help the walk-in clientele is reported and evaluated. (1 reference) (NH)