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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1972
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ071923 |
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Table of Contents:
- Why Don't They Ask Questions? Swope, Mary Jane Katzer, Jeffrey Information Seeking Librarians Library Education Library Services Library Surveys Library Technicians Reference Services Use Studies Difficulties involved with serving users are well known, but until now no one has tried to determine the percentage of those users who have questions but don't ask the librarian for assistance. This survey attempts to identify such users and discover why they don't ask. (16 references) (DH)