Salvato in:
| Autore principale: | |
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| Natura: | Recurso educativo Open Access |
| Lingua: | en |
| Pubblicazione: |
1972
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| Soggetti: | |
| Accesso online: | https://eric.ed.gov/?id=EJ071994 |
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Sommario:
- The Reference Interview King, Geraldine B. Interviews Libraries Library Education Library Services Library Skills Questioning Techniques Reference Services Good reference librarians need to be good interviewers. Unfortunately most librarians have not learned to use the technique of open questions to obtain information about the user and what he is looking for. Examples of open and closed questions with typical responses are given. (4 references) (DH)