Imagen de Portada

Restructuring to Promote Collaboration and Exceed User Needs: The Blackwell Library Access Services Experience

Fuente: ERIC Institute of Education Sciences

Guardado en:

Detalles Bibliográficos
Autores principales:	Chakraborty, Mou, English, Michael, Payne, Sharon
Formato:	Recurso educativo Open Access
Lenguaje:	en
Publicado:	2013
Materias:	Academic Libraries Library Services Library Administration Library Development User Needs (Information) Performance Technology Improvement Programs Access to Information Change Strategies Copyrights Strategic Planning Total Quality Management
Acceso en línea:	Acceder al recurso
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

Ejemplares similares

Impacts of an Information Commons on an Academic Library's Service Points
por: Gohlke, Mary Jo, et al.
Publicado: (2003)

Practice as a Marketing Tool: Four Case Studies.
por: Smith, Duncan
Publicado: (1995)

Research Needs in Canadian Librarianship.
por: Venkateswarlu, Tadiboyina
Publicado: (1991)

An Information Access Model at a Distant Branch Library
por: Stratton, John M.
Publicado: (2004)

Strategic Management for Public Libraries: A Handbook.
por: Hayes, Robert M., et al.
Publicado: (1996)

Support Services for Remote Users of Online Public Access Catalogs.
por: Kalin, Sally W.
Publicado: (1991)

Selecting Research Collections for Digitization.
por: Hazen, Dan, et al.
Publicado: (1998)

Annual Report, 1998-1999: Serving Kentucky's Need To Know.
Publicado: (2000)

Customer Expectations: Concepts and Reality for Academic Library Services.
por: Millson-Martula, Christopher, et al.
Publicado: (1995)

Re-Envisioning New York's Branch Libraries
por: Giles, David, et al.
Publicado: (2014)

Total Quality Management and Servicing Users through Remote Access Technology.
por: DiMattia, Ernest A., Jr.
Publicado: (1993)

Entering the 21st Century: California's Public Libraries Face the Future.
Publicado: (1996)

The User Experience
por: Schmidt, Aaron
Publicado: (2010)

Access: Where the Rubber Meets the Road.
por: Tennant, Roy
Publicado: (1999)

Empowerment, Organization and Structure: The Experience of the Indiana University Libraries.
por: Neal, James G., et al.
Publicado: (1993)

Digital Information and the Library: Planning and Policy Issues.
por: Shaughnessy, Thomas W.
Publicado: (1997)

Interlibrary Service Requests for Locally and Electronically Available Items: Patterns of Use, Users, and Canceled Requests
por: Page, Jessica R., et al.
Publicado: (2009)

Sources of Library Funding. Final Report.
Publicado: (1996)

Perspectives on Networking.
por: Levy, Sue
Publicado: (1992)

Balancing Evolving "Real" and "Virtual" Patron Needs: A Challenge for Access Services in Academic Libraries
por: Croft, Janet Brennan
Publicado: (2005)

Information Ethics for Librarians and Librarianship.
por: Murgai, Sarla
Publicado: (1999)

The Transition to Electronic Content Licensing: The Institutional Context in 1997.
por: Okerson, Ann
Publicado: (1997)

Researching Researchers: Meeting Changing Researcher Needs in a Special Collections Environment
por: Baseby, Francesca
Publicado: (2017)

Information Seeking Behavior and User Education in Academic Libraries: Research, Theory, and Practice. A Selected List of Information Sources.
por: Fridie, Stephanie, Comp.
Publicado: (1994)

Computer Cache: ERIC and the Library Media Specialist.
por: Lodish, Erica K.
Publicado: (1986)

The Fight Against UCITA.
por: Neal, James G.
Publicado: (2000)

Assessing Needs of Library Users with Disabilities.
por: Holt, Cynthia, et al.
Publicado: (1995)

Library Services and Technology Act Five-Year Plan. October 1, 1997-September 30, 2002. Revised.
Publicado: (1999)

Designing and Managing Your Digital Library.
por: Guenther, Kim
Publicado: (2000)

Listening to Unaffiliated Users of the Academic Library
por: Singh, Monica, et al.
Publicado: (2019)

Applying GRA and QFD to Improve Library Service Quality
por: Chen, Yen-Ting, et al.
Publicado: (2011)

Information Literacy and the Public Librarian.
por: Curran, Charles
Publicado: (1990)

Focus on Customer Service. Service Management: How to Plan for it Rather Than Hope for It [and] Learning to Say "Yes": A Customer Service Program for Library Staff [and] Maintaining Momentum in a Quality Improvement Process.
por: Brewer, Julie, et al.
Publicado: (1995)

Corner Office: Gale's Sommers & Barnes
por: Fialkoff, Francine
Publicado: (2008)

GIS and Privacy.
por: Hernon, Peter, et al.
Publicado: (1997)

Research Investigation of Information Access Methods
por: Heinrichs, John H., et al.
Publicado: (2006)

Stolen Words.
por: Russell, Carrie
Publicado: (2001)

Oregon Library Services and Technology Act Five-Year State Plan, 1998-2002.
Publicado: (1998)

Five Easy Pieces
por: Tennant, Roy
Publicado: (2004)

Strikeout or Home Run? Managing Public Access to the Internet.
por: Betcher, Audrey
Publicado: (2000)