APA (7th ed.) Citation

Chahal, H., & Devi, P. (2013). Identifying Satisfied/Dissatisfied Service Encounters in Higher Education.

Chicago Style (17th ed.) Citation

Chahal, Hardeep, and Pinkey Devi. Identifying Satisfied/Dissatisfied Service Encounters in Higher Education. 2013.

MLA (9th ed.) Citation

Chahal, Hardeep, and Pinkey Devi. Identifying Satisfied/Dissatisfied Service Encounters in Higher Education. 2013.

Warning: These citations may not always be 100% accurate.