APA (7th ed.) Citation

Rawson, J., Davis, M. A., Harding, J., & Miller, C. (2013). Virtual Reference at a Global University: An Analysis of Patron and Question Type.

Chicago Style (17th ed.) Citation

Rawson, Joseph, Megan A. Davis, Julie Harding, and Clare Miller. Virtual Reference at a Global University: An Analysis of Patron and Question Type. 2013.

MLA (9th ed.) Citation

Rawson, Joseph, et al. Virtual Reference at a Global University: An Analysis of Patron and Question Type. 2013.