A Corporate Library's "Single Search Box" Solution
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ERIC Institute of Education Sciences
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2013
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| _version_ | 1867181479819214848 |
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| author | Waldstein, Robert |
| author_facet | Waldstein, Robert Waldstein, Robert |
| collection | Education Resources Information Center |
| contents | A Corporate Library's "Single Search Box" Solution Waldstein, Robert Web Sites Special Libraries Online Searching Search Strategies Users (Information) Corporations Alcatel-Lucent has had an internal library website called InfoView since 1993. They always had pages for the various diverse resources they maintained for Alcatel-Lucent employees, such as books, serials, artifacts, market reports, and discounts. Each page had two search boxes: one for a "site" search on all pages and one searching the specific collection focus of that page, for example, "books." Over the years it was noticed by watching the search logs that users do not always differentiate among the various resources being searched. In fact, when searching the InfoView site, they were often inclined to search for very specific content. That is to say, they would enter a standard number or the full title of an internal document. In conjunction with this behavior pattern--and perhaps due to the arrival of services such as Google and Yahoo!--they were constantly pushing toward a single search box. This article will summarize how the InfoView search function works to give users the impression they are just Googling (Contains 2 figures.) |
| format | Recurso educativo Open Access |
| id | eric_EJ1014242 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2013 |
| record_format | eric |
| spellingShingle | A Corporate Library's "Single Search Box" Solution Waldstein, Robert Web Sites Special Libraries Online Searching Search Strategies Users (Information) Corporations A Corporate Library's "Single Search Box" Solution Waldstein, Robert Web Sites Special Libraries Online Searching Search Strategies Users (Information) Corporations Alcatel-Lucent has had an internal library website called InfoView since 1993. They always had pages for the various diverse resources they maintained for Alcatel-Lucent employees, such as books, serials, artifacts, market reports, and discounts. Each page had two search boxes: one for a "site" search on all pages and one searching the specific collection focus of that page, for example, "books." Over the years it was noticed by watching the search logs that users do not always differentiate among the various resources being searched. In fact, when searching the InfoView site, they were often inclined to search for very specific content. That is to say, they would enter a standard number or the full title of an internal document. In conjunction with this behavior pattern--and perhaps due to the arrival of services such as Google and Yahoo!--they were constantly pushing toward a single search box. This article will summarize how the InfoView search function works to give users the impression they are just Googling (Contains 2 figures.) |
| title | A Corporate Library's "Single Search Box" Solution |
| topic | Web Sites Special Libraries Online Searching Search Strategies Users (Information) Corporations |
| url | https://eric.ed.gov/?id=EJ1014242 |