Huff-Eibl, R., Miller-Wells, J., & Begay, W. (2014). Understanding the Voice of the Customer: Practical, Data-Driven Planning and Decision Making for Access Services.
Chicago Style (17th ed.) CitationHuff-Eibl, Robyn, John Miller-Wells, and Wendy Begay. Understanding the Voice of the Customer: Practical, Data-Driven Planning and Decision Making for Access Services. 2014.
MLA (9th ed.) CitationHuff-Eibl, Robyn, et al. Understanding the Voice of the Customer: Practical, Data-Driven Planning and Decision Making for Access Services. 2014.
Warning: These citations may not always be 100% accurate.