Huff-Eibl, R., Miller-Wells, J., & Begay, W. (2014). Understanding the Voice of the Customer: Practical, Data-Driven Planning and Decision Making for Access Services.
Citazione stile Chigago Style (17a edizione)Huff-Eibl, Robyn, John Miller-Wells, e Wendy Begay. Understanding the Voice of the Customer: Practical, Data-Driven Planning and Decision Making for Access Services. 2014.
Citatione MLA (9a ed.)Huff-Eibl, Robyn, et al. Understanding the Voice of the Customer: Practical, Data-Driven Planning and Decision Making for Access Services. 2014.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.