Ippoliti, C. (2014). Are You Being Served? Designing the Customer Service Curriculum.
Chicago-Zitierstil (17. Ausg.)Ippoliti, Cinthya. Are You Being Served? Designing the Customer Service Curriculum. 2014.
MLA-Zitierstil (9. Ausg.)Ippoliti, Cinthya. Are You Being Served? Designing the Customer Service Curriculum. 2014.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.