Copertina

Are You Being Served? Designing the Customer Service Curriculum

Fuente: ERIC Institute of Education Sciences

Salvato in:

Dettagli Bibliografici
Autore principale:	Ippoliti, Cinthya
Natura:	Recurso educativo Open Access
Lingua:	en
Pubblicazione:	2014
Soggetti:	Academic Libraries Staff Development Curriculum Development Library Services Educational Needs Literature Reviews Surveys Needs Assessment Library Personnel Training Methods Course Content Course Descriptions Capacity Building Interpersonal Competence Higher Education Curriculum Design Qualitative Research
Accesso online:	Acceder al recurso
Tags:	Aggiungi Tag Nessun Tag, puoi essere il primo ad aggiungerne!!

Documenti analoghi

Interpersonal Relations in Libraries: A Seminar Experiment.
di: DeHart, Florence E.
Pubblicazione: (1975)

Defining a Framework for a Course for Information Professionals or, The Search for the Philosopher's Stone.
di: Browne, Mairead
Pubblicazione: (1986)

Curriculum Theory and Library and Information Science.
di: McGarry, Kevin J.
Pubblicazione: (1987)

Effective e-Training: Using a Course Management System and e-Learning Tools to Train Library Employees
di: See, Andrew, et al.
Pubblicazione: (2014)

Teaching Conservation.
di: Turner, John R.
Pubblicazione: (1988)

A Renewed Approach to Undergraduate Worship Leader Education
di: Hendricks, Allen Sherman
Pubblicazione: (2012)

Curriculum Design Competencies for School Librarians.
di: Christine, Emma R.
Pubblicazione: (1980)

Competency-Based Curriculum: An Effective Approach to Digital Curation Education
di: Kim, Jeonghyun
Pubblicazione: (2015)

Advanced Preparation in Microcomputer Systems.
di: Howden, Norman
Pubblicazione: (1988)

Curriculum Development and the Nominal Group Technique: Gaining the Practitioners' View.
di: Parr, Ed, et al.
Pubblicazione: (1979)

A Curriculum Outline for Training School Library Media Specialists.
di: Christine, Emma Ruth, Comp.
Pubblicazione: (1973)

Course Development: From a Gleam in the Eye to a Full-Term Product.
di: Benne, Mae
Pubblicazione: (1987)

Educational Objectives and Curriculum Design: A Case Study of an Undergraduate Degree in Librarianship and Information Science.
di: McGarry, Kevin J.
Pubblicazione: (1986)

Soaring to Excellence 2000: You Have the Power! Teleconference for Library Personnel, College of DuPage.
di: Slusar, Linda, Comp.
Pubblicazione: (2000)

Staff Development Model Book: Program Designs for Library Personnel.
di: Conroy, Barbara, Ed.
Pubblicazione: (1976)

Information Training in Pakistan.
di: Mohammedally, Rafia
Pubblicazione: (1985)

Customer Service Training for Public Services Staff at Temple University's Central Library System.
di: Arthur, Gwen
Pubblicazione: (1990)

"Information Power": Curriculum Implications.
di: Royal, Selvin W.
Pubblicazione: (1989)

Relevance in Library Instruction: The Pursuit.
di: Bodi, Sonia
Pubblicazione: (1984)

Education in Technical, Non-Academic, Librarianship in Israel. The Course for Special Libraries-Level B.
di: Hoffmann, Eliahu
Pubblicazione: (1984)

Continuing Education for Health Sciences Library Personnel. Final Report to the National Library of Medicine.
di: Virgo, Julie A., et al.
Pubblicazione: (1976)

Shaping Future Professional Roles: New Marketplace-Oriented Attitudes in Curriculum Development in Denmark.
di: Wormell, Irene
Pubblicazione: (1986)

Educators and Practitioners: A Cooperative Pattern of Curriculum Review.
di: Rosen, Elizabeth McClure
Pubblicazione: (1987)

The Thematic Elective Program: Five Years Later.
di: McFarland, Roberta T.
Pubblicazione: (1973)

Can (Post-Heroic) Leadership Be Taught (Online)? A Library Educator's Expansion of Baldwin, Ching, and Friesen's Grounded Theory Model of Online Course Design and Development
di: Openo, Jason
Pubblicazione: (2019)

Training at the Grassroots: An Integrated Approach to Training Library Assistants in Southern Sudan.
di: Rosenberg, Diana, et al.
Pubblicazione: (1988)

Education for Acquisitions: A History.
di: Schmidt, Karen A.
Pubblicazione: (1990)

The Library Technical Assistant Program at the College of DuPage, Glen Ellyn, Illinois.
di: Slusar, Linda, Comp.
Pubblicazione: (1999)

Staff Training for Automation in ARL Libraries. SPEC Kit 109.
di: Wilding, Tom
Pubblicazione: (1984)

Human Resources Management in Libraries.
di: Webb, Gisela M., Ed.
Pubblicazione: (1989)

Staff Development. SPEC Kit #75.
Pubblicazione: (1981)

Descriptive Cataloging Education in Library Schools, Using the University of Washington as a Specific Example.
di: Soper, Mary Ellen
Pubblicazione: (1987)

Training for Research Data Management at the Bodleian Libraries: National Contexts and Local Implementation for Researchers and Librarians
di: Southall, John, et al.
Pubblicazione: (2017)

Do We Really Need Cultural Diversity in the Library and Information Science Curriculum?
di: Welburn, William C.
Pubblicazione: (1994)

A Review of Curriculum Development for Library Technicians in Junior Colleges.
di: Spyers-Duran, Peter
Pubblicazione: (1971)

Business Librarianship: Information Services and Research.
di: Cveljo, Katherine
Pubblicazione: (1979)

A Cooperative Project for the Development and Delivery of Training to Rural Library Staff across Alberta. First Phase Report.
di: Ming, Marilyn, et al.
Pubblicazione: (1985)

New Horizons For Library Service
di: Cottam, Keith M.
Pubblicazione: (1971)

Competencies and Performance Indicators for a Course Entitled Library Organization and Administration.
di: McWeeney, Mark G.
Pubblicazione: (1986)

LIBRARY TECHNICIAN PROGRAMS IN JUNIOR COLLEGES--COURSES OFFERED IN 1966-67 CATALOGS.
di: YOUNG, ELMA L.
Pubblicazione: (1967)