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Bibliographic Details
Main Authors:	Berndt-Morris, Elizabeth, Minnis, Samantha M.
Format:	Recurso educativo Open Access
Language:	en
Published:	2014
Subjects:	Library Services Computer Mediated Communication Discourse Analysis Network Analysis Reference Services Library Research Statistical Analysis Use Studies User Needs (Information) User Satisfaction (Information) College Libraries Synchronous Communication Incidence Usability Program Effectiveness Content Analysis
Online Access:	https://eric.ed.gov/?id=EJ1041971
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