Reference Service Manual. 1980.
Published: (1980)

Evolution of Guidelines for Information Services.
by: Klassen, Robert
Published: (1976)

Guidelines for Library Handbooks.
Published: (1972)

Bless you Samuel Green!; A Discussion of RASD's New Information Service Guidelines
by: Vavrek, Bernard
Published: (1976)

Reference Service to the Developmentally Disabled: Normalization of Access.
by: Cagle, R. Brantley
Published: (1983)

Reference Services: Policies and Procedures.
by: Edwards, Anne G., Ed., et al.
Published: (1984)

Welcome or Not, Here They Come: Unaffiliated Users of Academic Libraries.
by: Jansen, Lloyd M.
Published: (1993)

Guidelines for Establishing Community Information and Referral Service in Public Libraries.
Published: (1986)

Reference Evaluation--What the "Guidelines" Don't Indicate.
by: Vavrek, Bernard
Published: (1979)

Electronic Reference Services: Some Suggested Guidelines.
by: Sloan, Bernie
Published: (1998)

Reference Standards & Reference Work; A Critique of the New RASD Guidelines "A Commitment to Information Services"
by: Rugh, Archie G.
Published: (1976)

Standards for Reference Services.
by: Klassen, Robert
Published: (1983)

Standards for Reference Service at the University of Michigan--Dearborn Library.
by: Galligan, Sara
Published: (1977)

Reference and Information Services: An Introduction. Third Edition. Library and Information Science Text Series.
by: Bopp, Richard E., Ed., et al.
Published: (2001)

Library Pathfinders: A New Possibility for Cooperative Reference Service
by: Stevens, Charles H., et al.
Published: (1973)

Responding to Developmental Stages in Reference Services to Children.
by: Bishop, Kay, et al.
Published: (2001)

CD-ROMs in U.S. Depository Libraries: A Survey of Hardware, Software, Staffing, and Service.
by: Ryan, Susan M.
Published: (1993)

Reference Service--Back to Basics
by: Vavrek, Bernard
Published: (1975)

Guidelines for Medical, Legal, and Business Responses at General Reference Desks.
Published: (1992)

Reference Service: From Zero to Total Commitment
by: Beede, Benjamin, et al.
Published: (1973)

Report from Dallas: The RASD Program (and) Business Reference Services Committee Report.
by: Freides, Thelma, et al.
Published: (1979)

The Emerging Reference Paradigm: A Vision of Reference Services in a Complex Information Environment.
by: Fritch, John W., et al.
Published: (2001)

Cooperative Reference Services Policy Manual: A Model Outline.
Published: (1995)

Government Publications and Information: View from a Remote Reference Desk.
by: Anderson, Byron, et al.
Published: (1987)

The Serials Department's Responsibilities for Reference.
by: Grochmal, Helen M.
Published: (1981)

Reference Service Policy Statement.
by: Young, William F.
Published: (1985)

What Do We Do with the Guidelines?
by: Dickinson, Gail K.
Published: (2009)

Improving the Virtual Reference Experience: How Closely Do Academic Libraries Adhere to RUSA Guidelines?
by: Platt, Jessica, et al.
Published: (2010)

Applying Information Competency to Digital Reference.
by: Ellis, Lisa, et al.
Published: (2001)

Quality in Information Services: Do Users and Librarians Differ in Their Expectations?
by: Edwards, Susan, et al.
Published: (1995)

Procedures for Processing Requests for Computerized Literature Searches.
Published: (1976)

Public Service Guidelines in an Electronic Environment.
by: Barkley, Daniel C.
Published: (1998)

Reference Materials and Services for a Small Hospital Library. 5th Revised Edition.
by: Kesti, Julie, Comp., et al.
Published: (1984)

The Impact of Database Searching on Interlibrary Loan--"Eliminating the Negative."
by: Connolly, Bruce, et al.
Published: (1986)

Biological Research and the Library: A Collaboration in Online Research and Library Instruction.
by: Summey, Terri Pedersen
Published: (1997)

Service Policies; Access Collection Development.
Published: (1976)