:: Library Catalog

Buchumschlag

Gespeichert in:

Bibliographische Detailangaben
Hauptverfasser:	Pretlow, Cassi, Sobel, Karen
Format:	Recurso educativo Open Access
Sprache:	en
Veröffentlicht:	2015
Schlagworte:	Academic Libraries Librarians Improvement Innovation Library Services Flow Charts Information Transfer Use Studies User Satisfaction (Information) Mixed Methods Research Failure
Online-Zugang:	https://eric.ed.gov/?id=EJ1055823
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!

Ähnliche Einträge

Reducing Failures in Reference Service.
von: Douglas, Ian
Veröffentlicht: (1988)

Applying GRA and QFD to Improve Library Service Quality
von: Chen, Yen-Ting, et al.
Veröffentlicht: (2011)

The Invisible User: A User Needs Assessment for Library Public Services.
von: McCandless, Patricia, et al.
Veröffentlicht: (1984)

Think Quality! The Deming Approach Does Work in Libraries.
von: Mackey, Terry, et al.
Veröffentlicht: (1992)

From the Other Side of the Reference Desk: A Focus Group Study.
von: Massey-Burzio, Virginia
Veröffentlicht: (1998)

Hunting and Gathering: Attempting to Assess Services to Distance Learning Students
von: Hebert, Andrea
Veröffentlicht: (2016)

Customer Expectations: Concepts and Reality for Academic Library Services.
von: Millson-Martula, Christopher, et al.
Veröffentlicht: (1995)

Studying the Value of Library and Information Services: A Taxonomy of Users Assessments.
von: Kantor, Paul B., et al.
Veröffentlicht: (1995)

The Measurement and Evaluation of Reference Service at the Public Documents and Maps Department of the Duke University Library.
von: Hebert, Robert A., Jr.
Veröffentlicht: (1984)

The Accuracy of Reference Service: Variables for Research and Implementation.
von: Crews, Kenneth D.
Veröffentlicht: (1988)

Improving the Quality of Information Retrieval-Online to a Library Catalog or Other Access Service...Or...Where Do We Go from Here?
von: Cochrane, Pauline
Veröffentlicht: (1981)

Assessing Electronic Reserves at the University of Denver: A Faculty Satisfaction Survey
von: Brown, Jennifer Everson, et al.
Veröffentlicht: (2013)

Creating the User-Friendly Library by Evaluating Patron Perception of Signage.
von: Bosman, Ellen, et al.
Veröffentlicht: (1997)

Quality in Information Services: Do Users and Librarians Differ in Their Expectations?
von: Edwards, Susan, et al.
Veröffentlicht: (1995)

Tiered Reference Services: A Survey.
von: Coleman, Vicki, et al.
Veröffentlicht: (1997)

University of Illinois Library. The Invisible User: User Needs Assessment for Library Public Services. Final Report from the Public Services Research Projects.
von: McCandless, Patricia, et al.
Veröffentlicht: (1985)

CD-ROMs: Instructional Methods and User Reactions.
von: Lynn, Patricia, et al.
Veröffentlicht: (1989)

Challenges and Opportunities: A Report of the 1998 Library Survey of Internet Users at Seton Hall University.
von: Bao, Xue-Ming
Veröffentlicht: (1998)

A Study of the College of Pharmacy Library Concerning Facilities, Services and User Satisfaction.
von: Parkin, Derral
Veröffentlicht: (1979)

The Party of the Third Part; or, Why Do You Do Me Like You Do?
von: Middleton, Robert L.
Veröffentlicht: (1973)

Electronic Reserve with WWW: A Promising Way to Enhance Classroom Instruction.
von: Wei He, Peter, et al.
Veröffentlicht: (1996)

Library Statistics and User Satisfaction: No Significant Correlation.
von: De Gennaro, Richard
Veröffentlicht: (1980)

Leveraging Competitive Intelligence for Successful Marketing of Academic Library Services
von: Iwu-James, Juliana, et al.
Veröffentlicht: (2020)

Measuring and Improving the Quality of Public Services: A Hybrid Approach.
von: Seay, Thomas, et al.
Veröffentlicht: (1996)

Users' Reactions to CD-ROM: The Penn State Experience.
von: Faries, Cindy
Veröffentlicht: (1992)

Perspectives on Quality of Reference Service in an Academic Library: A Qualitative Study.
von: Mendelsohn, Jennifer
Veröffentlicht: (1997)

After-Hours Access to the Cleveland Clinic Foundation Library Services Department: An Examination of Services.
von: Bouria, Deanne Daniels
Veröffentlicht: (1994)

Empowering the Patron: Redesigning Interlibrary Loan Services.
von: Preece, Barbara G., et al.
Veröffentlicht: (1996)

"Check This out": Assessing Customer Service at the Circulation Desk
von: Long, Dallas
Veröffentlicht: (2012)

Studying the Value of Library and Information Services. Part II: Methodology and Taxonomy.
von: Kantor, Paul B., et al.
Veröffentlicht: (1997)

Unmediated and Mediated Information Searching in the Public Library.
von: Nordlie, Ragnar
Veröffentlicht: (1996)

Meeting Academic Needs for Information: A Customer Service Approach
von: Saunders, E. Stewart
Veröffentlicht: (2008)

User Needs and Education Task Force. Final Report.
Veröffentlicht: (1986)

User Satisfaction and Interlibrary Loan Service: A Study at Louisiana State University.
von: Perrault, Anna H., et al.
Veröffentlicht: (1995)

A Study of Reference Services and Reference Users in the Metropolitan Atlanta Area.
von: White, Ruth W., Ed.
Veröffentlicht: (1971)

Saying What We Will Do, and Doing What We Say: Implementing a Customer Service Plan.
von: Wehmeyer, Susan, et al.
Veröffentlicht: (1996)

Circulation Service--Is it Meeting the User's Needs?
von: Young, Betty
Veröffentlicht: (1976)

AskNow Instant Messaging: Innovation in Virtual Reference
von: Davis, Kate
Veröffentlicht: (2007)

Impacts of an Information Commons on an Academic Library's Service Points
von: Gohlke, Mary Jo, et al.
Veröffentlicht: (2003)

Measuring Perceptual (In) Congruence between Information Service Providers and Users
von: Boyce, Crystal
Veröffentlicht: (2017)