Question-Negotiation and Information Seeking in Libraries

Fuente: ERIC Institute of Education Sciences
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Autor principal: Taylor, Robert S.
Formato: Recurso educativo Open Access
Lenguaje:en
Publicado: 2015
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author Taylor, Robert S.
author_facet Taylor, Robert S.
Taylor, Robert S.
collection Education Resources Information Center
contents Question-Negotiation and Information Seeking in Libraries Taylor, Robert S. Libraries Information Seeking Librarians Reference Services User Needs (Information) Users (Information) Library Research Questioning Techniques Search Strategies Inquiry Seekers of information in libraries either go through a librarian intermediary or they help themselves. When they go through librarians they must develop their questions through four levels of need, referred to here as the visceral, conscious, formalized, and compromised needs. In his pre-search interview with an information-seeker the reference librarian attempts to help him arrive at an understanding of his "compromised" need by determining: (1) the subject of his interest; (2) his motivation; (3) his personal characteristics; (4) the relationship of the inquiry to file organization; and (5) anticipated answers. The author contends that research is needed into the techniques of conducting this negotiation between the user and the reference librarian.
format Recurso educativo Open Access
id eric_EJ1058074
institution ERIC Institute of Education Sciences
language en
publishDate 2015
record_format eric
spellingShingle Question-Negotiation and Information Seeking in Libraries
Taylor, Robert S.
Libraries
Information Seeking
Librarians
Reference Services
User Needs (Information)
Users (Information)
Library Research
Questioning Techniques
Search Strategies
Inquiry
Question-Negotiation and Information Seeking in Libraries Taylor, Robert S. Libraries Information Seeking Librarians Reference Services User Needs (Information) Users (Information) Library Research Questioning Techniques Search Strategies Inquiry Seekers of information in libraries either go through a librarian intermediary or they help themselves. When they go through librarians they must develop their questions through four levels of need, referred to here as the visceral, conscious, formalized, and compromised needs. In his pre-search interview with an information-seeker the reference librarian attempts to help him arrive at an understanding of his "compromised" need by determining: (1) the subject of his interest; (2) his motivation; (3) his personal characteristics; (4) the relationship of the inquiry to file organization; and (5) anticipated answers. The author contends that research is needed into the techniques of conducting this negotiation between the user and the reference librarian.
title Question-Negotiation and Information Seeking in Libraries
topic Libraries
Information Seeking
Librarians
Reference Services
User Needs (Information)
Users (Information)
Library Research
Questioning Techniques
Search Strategies
Inquiry
url https://eric.ed.gov/?id=EJ1058074