Listen to What You Cannot Hear, Observe What You Cannot See: An Introduction to Evidence-Based Methods for Evaluating and Enhancing the User Experience in Distance Library Services

Fuente: ERIC Institute of Education Sciences

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Bibliographische Detailangaben
Hauptverfasser:	Tobias, Christine, Blair, Amy
Format:	Recurso educativo Open Access
Sprache:	en
Veröffentlicht:	2015
Schlagworte:	Library Services Evidence Best Practices Library Research Reference Services User Satisfaction (Information) Transcripts (Written Records) Content Analysis Evaluation Methods Computer Mediated Communication Librarians Delivery Systems Distance Education Academic Libraries
Online-Zugang:	Acceder al recurso
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Online

https://eric.ed.gov/?id=EJ1058383