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Listen to What You Cannot Hear, Observe What You Cannot See: An Introduction to Evidence-Based Methods for Evaluating and Enhancing the User Experience in Distance Library Services

Fuente: ERIC Institute of Education Sciences

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Bibliographic Details
Main Authors:	Tobias, Christine, Blair, Amy
Format:	Recurso educativo Open Access
Language:	en
Published:	2015
Subjects:	Library Services Evidence Best Practices Library Research Reference Services User Satisfaction (Information) Transcripts (Written Records) Content Analysis Evaluation Methods Computer Mediated Communication Librarians Delivery Systems Distance Education Academic Libraries
Online Access:	Acceder al recurso
Tags:	Add Tag No Tags, Be the first to tag this record!

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