Interactive Kiosk at the Texas Tech University Libraries
Fuente:
ERIC Institute of Education Sciences
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| Autori principali: | , , , , , , |
|---|---|
| Natura: | Recurso educativo Open Access |
| Lingua: | en |
| Pubblicazione: |
2015
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| Soggetti: | |
| Accesso online: | |
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| _version_ | 1867181010032001024 |
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| author | Litsey, Ryan Hidalgo, Susan Daniel, Kaley Barnett, Julie Kim, Amy Jones, Shannon Ketner, Kenny |
| author_facet | Litsey, Ryan Hidalgo, Susan Daniel, Kaley Barnett, Julie Kim, Amy Jones, Shannon Ketner, Kenny Litsey, Ryan Hidalgo, Susan Daniel, Kaley Barnett, Julie Kim, Amy Jones, Shannon Ketner, Kenny |
| collection | Education Resources Information Center |
| contents | Interactive Kiosk at the Texas Tech University Libraries Litsey, Ryan Hidalgo, Susan Daniel, Kaley Barnett, Julie Kim, Amy Jones, Shannon Ketner, Kenny Academic Libraries Library Services Reference Services User Needs (Information) Library Development Computer System Design Computer Graphics Institutional Advancement Change Strategies The academic library, given its often privileged position on campus, is the information source that can include directional as well as general campus facts among the myriad of print and e-resources for reference. Also, an academic library's audiences can be quite varied and include prospective students or parents seeking more general knowledge of the building and the campus. Many times this need for information drives patrons to the library service desks. Sometimes, especially during the high-demand seasons of new student orientation and beginning of the fall semesters, the desk is so busy that many patrons will leave because they don't have the time to wait. To address this immediate need for information, Texas Tech University Libraries developed an interactive kiosk to provide general information for frequently asked questions in a more efficient, creative, and interactive way. The kiosk provides a fun method of satisfying a patron's information needs without the requirement of a staff member or the need to wait in line for help. The kiosk is available as long as the Library is open and provides a variety of useful answers to general questions, as well as facts about the Library. |
| format | Recurso educativo Open Access |
| id | eric_EJ1058407 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2015 |
| record_format | eric |
| spellingShingle | Interactive Kiosk at the Texas Tech University Libraries Litsey, Ryan Hidalgo, Susan Daniel, Kaley Barnett, Julie Kim, Amy Jones, Shannon Ketner, Kenny Academic Libraries Library Services Reference Services User Needs (Information) Library Development Computer System Design Computer Graphics Institutional Advancement Change Strategies Interactive Kiosk at the Texas Tech University Libraries Litsey, Ryan Hidalgo, Susan Daniel, Kaley Barnett, Julie Kim, Amy Jones, Shannon Ketner, Kenny Academic Libraries Library Services Reference Services User Needs (Information) Library Development Computer System Design Computer Graphics Institutional Advancement Change Strategies The academic library, given its often privileged position on campus, is the information source that can include directional as well as general campus facts among the myriad of print and e-resources for reference. Also, an academic library's audiences can be quite varied and include prospective students or parents seeking more general knowledge of the building and the campus. Many times this need for information drives patrons to the library service desks. Sometimes, especially during the high-demand seasons of new student orientation and beginning of the fall semesters, the desk is so busy that many patrons will leave because they don't have the time to wait. To address this immediate need for information, Texas Tech University Libraries developed an interactive kiosk to provide general information for frequently asked questions in a more efficient, creative, and interactive way. The kiosk provides a fun method of satisfying a patron's information needs without the requirement of a staff member or the need to wait in line for help. The kiosk is available as long as the Library is open and provides a variety of useful answers to general questions, as well as facts about the Library. |
| title | Interactive Kiosk at the Texas Tech University Libraries |
| topic | Academic Libraries Library Services Reference Services User Needs (Information) Library Development Computer System Design Computer Graphics Institutional Advancement Change Strategies |
| url | https://eric.ed.gov/?id=EJ1058407 |