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| Format: | Recurso educativo Open Access |
| Sprache: | en |
| Veröffentlicht: |
2015
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| Schlagworte: | |
| Online-Zugang: | https://eric.ed.gov/?id=EJ1060507 |
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| _version_ | 1867181483187240960 |
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| author | VanScoy, Amy |
| author_facet | VanScoy, Amy VanScoy, Amy |
| collection | Education Resources Information Center |
| contents | Uncertainty in Reference and Information Service VanScoy, Amy Library Services Library Research Information Seeking Reference Services Information Science Education Research Libraries Librarians Academic Libraries Phenomenology Ambiguity (Context) Introduction: Uncertainty is understood as an important component of the information seeking process, but it has not been explored as a component of reference and information service. Method: Interpretative phenomenological analysis was used to examine the practitioner perspective of reference and information service for eight academic research librarians in the United States. Analysis: Data were analyzed thematically according to interpretative phenomenological analysis procedures. Results: Variety and uncertainty emerged as one of the themes of experience for these practitioners. Based on the results of this study, a conceptual model is proposed for uncertainty in reference and information service. Conclusion: The conceptual model of uncertainty in reference and information service can be used for further study of the phenomenon and to contribute to a comparative sociology of uncertainty across professions. In addition, it can be used to support practitioners and to better prepare students for the uncertainties of practice. [This paper was published in: "Proceedings of ISIC: The Behaviour Conference" (Leeds, England, Sep 2-5, 2014), Part 2, Paper isicsp9.] |
| format | Recurso educativo Open Access |
| id | eric_EJ1060507 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2015 |
| record_format | eric |
| spellingShingle | Uncertainty in Reference and Information Service VanScoy, Amy Library Services Library Research Information Seeking Reference Services Information Science Education Research Libraries Librarians Academic Libraries Phenomenology Ambiguity (Context) Uncertainty in Reference and Information Service VanScoy, Amy Library Services Library Research Information Seeking Reference Services Information Science Education Research Libraries Librarians Academic Libraries Phenomenology Ambiguity (Context) Introduction: Uncertainty is understood as an important component of the information seeking process, but it has not been explored as a component of reference and information service. Method: Interpretative phenomenological analysis was used to examine the practitioner perspective of reference and information service for eight academic research librarians in the United States. Analysis: Data were analyzed thematically according to interpretative phenomenological analysis procedures. Results: Variety and uncertainty emerged as one of the themes of experience for these practitioners. Based on the results of this study, a conceptual model is proposed for uncertainty in reference and information service. Conclusion: The conceptual model of uncertainty in reference and information service can be used for further study of the phenomenon and to contribute to a comparative sociology of uncertainty across professions. In addition, it can be used to support practitioners and to better prepare students for the uncertainties of practice. [This paper was published in: "Proceedings of ISIC: The Behaviour Conference" (Leeds, England, Sep 2-5, 2014), Part 2, Paper isicsp9.] |
| title | Uncertainty in Reference and Information Service |
| topic | Library Services Library Research Information Seeking Reference Services Information Science Education Research Libraries Librarians Academic Libraries Phenomenology Ambiguity (Context) |
| url | https://eric.ed.gov/?id=EJ1060507 |