Citazione Stile APA (7a Edizione)

Maximiek, S., Rushton, E., & Brown, E. (2010). Coding into the Great Unknown: Analyzing Instant Messaging Session Transcripts to Identify User Behaviors and Measure Quality of Service.

Citazione stile Chigago Style (17a edizione)

Maximiek, Sarah, Erin Rushton, e Elizabeth Brown. Coding into the Great Unknown: Analyzing Instant Messaging Session Transcripts to Identify User Behaviors and Measure Quality of Service. 2010.

Citatione MLA (9a ed.)

Maximiek, Sarah, et al. Coding into the Great Unknown: Analyzing Instant Messaging Session Transcripts to Identify User Behaviors and Measure Quality of Service. 2010.