Buchumschlag

Coding into the Great Unknown: Analyzing Instant Messaging Session Transcripts to Identify User Behaviors and Measure Quality of Service

Fuente: ERIC Institute of Education Sciences

Gespeichert in:

Bibliographische Detailangaben
Hauptverfasser:	Maximiek, Sarah, Rushton, Erin, Brown, Elizabeth
Format:	Recurso educativo Open Access
Sprache:	en
Veröffentlicht:	2010
Schlagworte:	College Libraries Synchronous Communication Transcripts (Written Records) Use Studies Reference Services Staff Utilization Users (Information) Web Sites Demography Library Services
Online-Zugang:	Acceder al recurso
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!

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