:: Library Catalog

Copertina

Salvato in:

Dettagli Bibliografici
Autori principali:	Maximiek, Sarah, Rushton, Erin, Brown, Elizabeth
Natura:	Recurso educativo Open Access
Lingua:	en
Pubblicazione:	2010
Soggetti:	College Libraries Synchronous Communication Transcripts (Written Records) Use Studies Reference Services Staff Utilization Users (Information) Web Sites Demography Library Services
Accesso online:	https://eric.ed.gov/?id=EJ1064820
Tags:	Aggiungi Tag Nessun Tag, puoi essere il primo ad aggiungerne!!

Documenti analoghi

The Role of Virtual Reference in Library Web Site Design: A Qualitative Source for Usage Data
di: Powers, Amanda Clay, et al.
Pubblicazione: (2011)

The Role of Synchronous Virtual Reference in Teaching and Learning: A Grounded Theory Analysis of Instant Messaging Transcripts
di: Passonneau, Sarah, et al.
Pubblicazione: (2011)

Stats Don't Tell the Whole Story: Using Qualitative Data Analysis of Chat Reference Transcripts to Assess and Improve Services
di: Mungin, Michael
Pubblicazione: (2017)

Resource Delivery and Teaching in Live Chat Reference: Comparing Two Libraries
di: Dempsey, Paula R.
Pubblicazione: (2017)

IM and SMS for the Circulation Desk
di: Power, June L.
Pubblicazione: (2012)

Invoking the User from Data to Design
di: Tempelman-Kluit, Nadaleen, et al.
Pubblicazione: (2014)

Research Library Issues: A Quarterly Report from ARL, CNI, and SPARC. RLI 277
di: Baughman, M. Sue, Ed.
Pubblicazione: (2011)

Link to the Library of Congress: Transcribing Sheet Music of the Musical Theater
di: Miller, Cait
Pubblicazione: (2023)

From the Leaders of Our Nation: Prime Ministers' Records at the National Archives
di: Shapley, Maggie
Pubblicazione: (2005)

Google Scholar Users and User Behaviors: An Exploratory Study
di: Herrera, Gail
Pubblicazione: (2011)

Comparing Virtual Reference Exit Survey Results and Transcript Analysis: A Model for Service Evaluation
di: Smyth, Joanne B., et al.
Pubblicazione: (2006)

Web 2.0 as Catalyst: Virtually Reaching Out to Users and Connecting Them to Library Resources and Services
di: Xiao, Norah
Pubblicazione: (2008)

When Access for the "Gimme" World Proves Dismissive of Finesse
di: Verdesca, Anthony F., Jr.
Pubblicazione: (2011)

User Satisfaction with Referrals at a Collaborative Virtual Reference Service
di: Kwon, Nahyun
Pubblicazione: (2006)

AskNow Instant Messaging: Innovation in Virtual Reference
di: Davis, Kate
Pubblicazione: (2007)

Using Machine Learning to Predict Chat Difficulty
di: Walker, Jeremy, et al.
Pubblicazione: (2021)

Listen to What You Cannot Hear, Observe What You Cannot See: An Introduction to Evidence-Based Methods for Evaluating and Enhancing the User Experience in Distance Library Services
di: Tobias, Christine, et al.
Pubblicazione: (2015)

Reference Is Not Dead: A Case Study of Patron Habits and Library Staffing Models
di: Holm, Christina E., et al.
Pubblicazione: (2021)

Library on the Go: A Focus Group Study of the Mobile Web and the Academic Library
di: Seeholzer, Jamie, et al.
Pubblicazione: (2011)

Expansive Learning in a Library: Actions, Cycles and Deviations from Instructional Intentions
di: Engestrom, Yrjo, et al.
Pubblicazione: (2013)

Reference Transactions Analysis: The Cost-Effectiveness of Staffing a Traditional Academic Reference Desk
di: Ryan, Susan M.
Pubblicazione: (2008)

The Use of Public Computing Facilities by Library Patrons: Demography, Motivations, and Barriers
di: DeMaagd, Kurt, et al.
Pubblicazione: (2013)

An Overnight Success?: Usage Patterns and Demographics of Academic Library Patrons during the Overnight Period from 11 p.m.-8 a.m.
di: Sanders, Mark, et al.
Pubblicazione: (2014)

On Virtual Face-Work: An Ethnography of Communication Approach to a Live Chat Reference Interaction
di: Radford, Marie L., et al.
Pubblicazione: (2011)

Use of Nonprofessionals at Reference Desk.
di: Courtois, Martin P., et al.
Pubblicazione: (1984)

Electronic Mail Reference Service: A Study.
di: Bushallow-Wilber, Lara, et al.
Pubblicazione: (1996)

Getting to Know You: Discovering User Behaviors and Their Implications for Service Design
di: Daigle, Ben
Pubblicazione: (2013)

Optimizing Library Staffing Profiles within State Guidelines to Accommodate Peak Demands: Radford University Library Staffing Report.
di: Heath, Fred, et al.
Pubblicazione: (1977)

Designing an Open-Source Application to Record Library Gate Counts in Response to COVID-19
di: Perera, Damith, et al.
Pubblicazione: (2022)

Utilizing Building Usage Assessment: Determining Deployment of Student Workers in an Academic Library
di: Buller, Ryan F.
Pubblicazione: (2014)

An Evaluation of a Training and Assistance Program for the CD-ROM Databases: Reflections on the Process.
di: Kenny, Richard F., et al.
Pubblicazione: (1992)

Staffing Pattern Questions at the Cleveland Heights-University Heights Public Library.
di: Schlesinger, Aaron
Pubblicazione: (1997)

Analyzing Demographics: Assessing Library Use across the Institution
di: Nackerud, Shane, et al.
Pubblicazione: (2013)

Ontic Occlusion and Exposure in Sociotechnical Systems
di: Knobel, Cory Philip
Pubblicazione: (2010)

Next Step Mobile: Strategy, Services, & PRM
di: Thomas, Lisa Carlucci
Pubblicazione: (2012)

The Geography of Virtual Questioning
di: Mon, Lorri, et al.
Pubblicazione: (2009)

"We Don't Do Public Libraries Like We Used to": Attitudes to Public Library Buildings in the UK at the Start of the 21st Century
di: Black, Alistair
Pubblicazione: (2011)

Staffing by Design: A Methodology for Staffing Reference
di: Ward, David, et al.
Pubblicazione: (2012)

Web 2.0 Tools Ease Renovation Service Disruptions at The Ohio State University Libraries
di: Black, Elizabeth L., et al.
Pubblicazione: (2008)

Teaching the Internet to Library Staff and Users: 10 Ready-To-Go Workshops That Work. Neal-Schuman NetGuide Series.
di: Hollands, William D.
Pubblicazione: (1999)