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The Role of Synchronous Virtual Reference in Teaching and Learning: A Grounded Theory Analysis of Instant Messaging Transcripts

Fuente: ERIC Institute of Education Sciences

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Bibliographic Details
Main Authors:	Passonneau, Sarah, Coffey, Dan
Format:	Recurso educativo Open Access
Language:	en
Published:	2011
Subjects:	Synchronous Communication Online Systems Reference Services Grounded Theory Transcripts (Written Records) Computer Mediated Communication Qualitative Research Library Development Library Automation Library Role Interviews Staff Development Academic Libraries Coding Instructional Improvement Learning Strategies Barriers Change Strategies Library Services
Online Access:	Acceder al recurso
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