Identifying Core Reference Competencies from an Employers' Perspective: Implications for Instruction

Fuente: ERIC Institute of Education Sciences
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Main Author: Saunders, Laura
Format: Recurso educativo Open Access
Language:en
Published: 2012
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author Saunders, Laura
author_facet Saunders, Laura
Saunders, Laura
collection Education Resources Information Center
contents Identifying Core Reference Competencies from an Employers' Perspective: Implications for Instruction Saunders, Laura Reference Services Academic Libraries Librarian Attitudes Employer Attitudes Minimum Competencies Skill Analysis Job Skills Knowledge Level Communication Skills Interpersonal Competence Occupational Surveys Gender Differences Age Differences Technological Literacy Educational Needs Information Science Education Reference services are in transition. Impacted by advances in technology, changing user expectations, and the migration to greater provision of online and distance service, reference in academic libraries today is not the same service it was even just a decade ago. Most literature looks at reference competencies either for a specific service model such as virtual reference, or a specific type of library like an academic health or law library. Despite the changing nature of the job, few studies have considered reference competencies more broadly from the employer's point of view. This study reports the preliminary results of a survey of current reference librarians and hiring managers to answer the following questions: What knowledge, skills, and competencies do current practitioners and hiring managers believe to be valuable for the provision of reference services now and into the future? What areas do managers find lacking or underdeveloped in their new hires? How well do current library science programs prepare students to meet employer expectations for reference positions?
format Recurso educativo Open Access
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institution ERIC Institute of Education Sciences
language en
publishDate 2012
record_format eric
spellingShingle Identifying Core Reference Competencies from an Employers' Perspective: Implications for Instruction
Saunders, Laura
Reference Services
Academic Libraries
Librarian Attitudes
Employer Attitudes
Minimum Competencies
Skill Analysis
Job Skills
Knowledge Level
Communication Skills
Interpersonal Competence
Occupational Surveys
Gender Differences
Age Differences
Technological Literacy
Educational Needs
Information Science Education
Identifying Core Reference Competencies from an Employers' Perspective: Implications for Instruction Saunders, Laura Reference Services Academic Libraries Librarian Attitudes Employer Attitudes Minimum Competencies Skill Analysis Job Skills Knowledge Level Communication Skills Interpersonal Competence Occupational Surveys Gender Differences Age Differences Technological Literacy Educational Needs Information Science Education Reference services are in transition. Impacted by advances in technology, changing user expectations, and the migration to greater provision of online and distance service, reference in academic libraries today is not the same service it was even just a decade ago. Most literature looks at reference competencies either for a specific service model such as virtual reference, or a specific type of library like an academic health or law library. Despite the changing nature of the job, few studies have considered reference competencies more broadly from the employer's point of view. This study reports the preliminary results of a survey of current reference librarians and hiring managers to answer the following questions: What knowledge, skills, and competencies do current practitioners and hiring managers believe to be valuable for the provision of reference services now and into the future? What areas do managers find lacking or underdeveloped in their new hires? How well do current library science programs prepare students to meet employer expectations for reference positions?
title Identifying Core Reference Competencies from an Employers' Perspective: Implications for Instruction
topic Reference Services
Academic Libraries
Librarian Attitudes
Employer Attitudes
Minimum Competencies
Skill Analysis
Job Skills
Knowledge Level
Communication Skills
Interpersonal Competence
Occupational Surveys
Gender Differences
Age Differences
Technological Literacy
Educational Needs
Information Science Education
url https://eric.ed.gov/?id=EJ1064909