Invoking the User from Data to Design

Fuente: ERIC Institute of Education Sciences

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Bibliographic Details
Main Authors:	Tempelman-Kluit, Nadaleen, Pearce, Alexa
Format:	Recurso educativo Open Access
Language:	en
Published:	2014
Subjects:	Users (Information) Design Library Services Academic Libraries Data Transcripts (Written Records) Graphs User Needs (Information) Motivation Multivariate Analysis
Online Access:	Acceder al recurso
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author	Tempelman-Kluit, Nadaleen Pearce, Alexa
author_facet	Tempelman-Kluit, Nadaleen Pearce, Alexa Tempelman-Kluit, Nadaleen Pearce, Alexa
collection	Education Resources Information Center
contents	Invoking the User from Data to Design Tempelman-Kluit, Nadaleen Pearce, Alexa Users (Information) Design Library Services Academic Libraries Data Transcripts (Written Records) Graphs User Needs (Information) Motivation Multivariate Analysis Personas, stemming from the field of user-centered design (UCD), are hypothetical users that represent the behaviors, goals, and values of actual users. This study describes the creation of personas in an academic library. With the goal of leveraging service-generated data, the authors coded a sample of chat reference transcripts, producing two numeric values for each. The transcripts were plotted on an X/Y graph where X represented the nature of the user's information need and Y represented the nature of the user's motivation. A k-means cluster analysis of the plotted points produced four clusters, which served as the personas' basis.
format	Recurso educativo Open Access
id	eric_EJ1066477
institution	ERIC Institute of Education Sciences
language	en
publishDate	2014
record_format	eric
spellingShingle	Invoking the User from Data to Design Tempelman-Kluit, Nadaleen Pearce, Alexa Users (Information) Design Library Services Academic Libraries Data Transcripts (Written Records) Graphs User Needs (Information) Motivation Multivariate Analysis Invoking the User from Data to Design Tempelman-Kluit, Nadaleen Pearce, Alexa Users (Information) Design Library Services Academic Libraries Data Transcripts (Written Records) Graphs User Needs (Information) Motivation Multivariate Analysis Personas, stemming from the field of user-centered design (UCD), are hypothetical users that represent the behaviors, goals, and values of actual users. This study describes the creation of personas in an academic library. With the goal of leveraging service-generated data, the authors coded a sample of chat reference transcripts, producing two numeric values for each. The transcripts were plotted on an X/Y graph where X represented the nature of the user's information need and Y represented the nature of the user's motivation. A k-means cluster analysis of the plotted points produced four clusters, which served as the personas' basis.
title	Invoking the User from Data to Design
topic	Users (Information) Design Library Services Academic Libraries Data Transcripts (Written Records) Graphs User Needs (Information) Motivation Multivariate Analysis
url	https://eric.ed.gov/?id=EJ1066477

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// Anecdotal testing Today and Yesterday seems to indicate destroy() // is called by the garbage collector and everything is good. // Something to keep in mind though. return 0; } /** * Write function that is called when session data is to be saved. * * @param string $sessId The current session ID * @param string $data The session data to write * * @return bool */ public function write($sessId, $data): bool { if ($this->writesDisabled) { return true; } return $this->saveSession($sessId, $data); } /** * A function that is called internally when session data is to be saved. * * @param string $sessId The current session ID * @param string $data The session data to write * * @return bool */ abstract protected function saveSession($sessId, $data): bool; }

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