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Getting More Value from the LibQUAL+® Survey: The Merits of Qualitative Analysis and Importance-Satisfaction Matrices in Assessing Library Patron Comments

Fuente: ERIC Institute of Education Sciences

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Bibliographic Details
Main Authors:	Detlor, Brian, Ball, Kathryn
Format:	Recurso educativo Open Access
Language:	en
Published:	2015
Subjects:	Surveys Academic Libraries Qualitative Research Users (Information) User Satisfaction (Information) Library Services Statistical Analysis Foreign Countries Content Analysis Undergraduate Students Graduate Students College Faculty
Online Access:	Acceder al recurso
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