Getting More Value from the LibQUAL+® Survey: The Merits of Qualitative Analysis and Importance-Satisfaction Matrices in Assessing Library Patron Comments
Fuente:
ERIC Institute of Education Sciences
Guardado en:
| Autores principales: | Detlor, Brian, Ball, Kathryn |
|---|---|
| Formato: | Recurso educativo Open Access |
| Lenguaje: | en |
| Publicado: |
2015
|
| Materias: | |
| Acceso en línea: | |
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