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Getting More Value from the LibQUAL+® Survey: The Merits of Qualitative Analysis and Importance-Satisfaction Matrices in Assessing Library Patron Comments

Fuente: ERIC Institute of Education Sciences
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Bibliographic Details
Main Authors: Detlor, Brian, Ball, Kathryn
Format: Recurso educativo Open Access
Language:en
Published: 2015
Subjects:
Surveys
Academic Libraries
Qualitative Research
Users (Information)
User Satisfaction (Information)
Library Services
Statistical Analysis
Foreign Countries
Content Analysis
Undergraduate Students
Graduate Students
College Faculty
Online Access:
Acceder al recurso
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