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Secret Shopping as User Experience Assessment Tool

Fuente: ERIC Institute of Education Sciences

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Detalles Bibliográficos
Autor principal:	Boyce, Crystal M.
Formato:	Recurso educativo Open Access
Lenguaje:	en
Publicado:	2015
Materias:	Academic Libraries Library Services Library Research Action Research User Satisfaction (Information) Student Employment Feedback (Response) Productivity Questionnaires Multiple Choice Tests Improvement Programs Total Quality Management
Acceso en línea:	Acceder al recurso
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

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