Andrews, J., & Eade, E. (2013). Listening to Students: Customer Journey Mapping at Birmingham City University Library and Learning Resources.
Chicago Style (17th ed.) CitationAndrews, Judith, and Eleanor Eade. Listening to Students: Customer Journey Mapping at Birmingham City University Library and Learning Resources. 2013.
MLA (9th ed.) CitationAndrews, Judith, and Eleanor Eade. Listening to Students: Customer Journey Mapping at Birmingham City University Library and Learning Resources. 2013.
Warning: These citations may not always be 100% accurate.