The Value of Chat Reference Services: A Pilot Study

Fuente: ERIC Institute of Education Sciences

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Bibliographic Details
Main Authors:	Jacoby, JoAnn, Ward, David, Avery, Susan, Marcyk, Emilia
Format:	Recurso educativo Open Access
Language:	en
Published:	2016
Subjects:	Reference Services Pilot Projects Teacher Attitudes Student Attitudes Librarian Attitudes Writing (Composition) Introductory Courses Mixed Methods Research Transcripts (Written Records) Focus Groups Interviews Novices Questioning Techniques Library Instruction Usability Interpersonal Competence Interpersonal Communication Academic Libraries Likert Scales
Online Access:	Acceder al recurso
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Internet

https://eric.ed.gov/?id=EJ1091782