The Development of Digital Literacy and Inclusion Skills of Public Librarians

Fuente: ERIC Institute of Education Sciences
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Bibliographic Details
Main Authors: Martzoukou, Konstantina, Elliott, Joanneke
Format: Recurso educativo Open Access
Language:en
Published: 2016
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author Martzoukou, Konstantina
Elliott, Joanneke
author_facet Martzoukou, Konstantina
Elliott, Joanneke
Martzoukou, Konstantina
Elliott, Joanneke
collection Education Resources Information Center
contents The Development of Digital Literacy and Inclusion Skills of Public Librarians Martzoukou, Konstantina Elliott, Joanneke Technological Literacy Librarians Public Libraries Semi Structured Interviews Library Administration Information Technology Library Education Job Skills Professional Development Masters Programs Library Science Case Studies Qualitative Research This paper examines the extent to which public librarians are successfully prepared to engage the community in digital literacy and inclusion. A qualitative, multiple case study research design was chosen, using an analysis of policy documents and existing training programs offered by the libraries together with semi-structured interviews with public librarians and library management. This was followed by an analysis of Masters in Library & Information Science programs. The majority of public librarians felt that information technology skills and transferable skills were perceived to be equally important. However most of the public librarians identified quite a few gaps between what they learned in their library program and how it translated into their working environment. They also expressed a great interest and need for additional on-going technical training and development to promote digital literacy and to become proficient in understanding the needs of the community. Gaps in MLIS programs were identified around the areas of e-Books, basic PC trouble shooting, social media and communication skills. This study concludes with several recommendations for public libraries and for MLIS programs to foster digital literacy and inclusion.
format Recurso educativo Open Access
id eric_EJ1103402
institution ERIC Institute of Education Sciences
language en
publishDate 2016
record_format eric
spellingShingle The Development of Digital Literacy and Inclusion Skills of Public Librarians
Martzoukou, Konstantina
Elliott, Joanneke
Technological Literacy
Librarians
Public Libraries
Semi Structured Interviews
Library Administration
Information Technology
Library Education
Job Skills
Professional Development
Masters Programs
Library Science
Case Studies
Qualitative Research
The Development of Digital Literacy and Inclusion Skills of Public Librarians Martzoukou, Konstantina Elliott, Joanneke Technological Literacy Librarians Public Libraries Semi Structured Interviews Library Administration Information Technology Library Education Job Skills Professional Development Masters Programs Library Science Case Studies Qualitative Research This paper examines the extent to which public librarians are successfully prepared to engage the community in digital literacy and inclusion. A qualitative, multiple case study research design was chosen, using an analysis of policy documents and existing training programs offered by the libraries together with semi-structured interviews with public librarians and library management. This was followed by an analysis of Masters in Library & Information Science programs. The majority of public librarians felt that information technology skills and transferable skills were perceived to be equally important. However most of the public librarians identified quite a few gaps between what they learned in their library program and how it translated into their working environment. They also expressed a great interest and need for additional on-going technical training and development to promote digital literacy and to become proficient in understanding the needs of the community. Gaps in MLIS programs were identified around the areas of e-Books, basic PC trouble shooting, social media and communication skills. This study concludes with several recommendations for public libraries and for MLIS programs to foster digital literacy and inclusion.
title The Development of Digital Literacy and Inclusion Skills of Public Librarians
topic Technological Literacy
Librarians
Public Libraries
Semi Structured Interviews
Library Administration
Information Technology
Library Education
Job Skills
Professional Development
Masters Programs
Library Science
Case Studies
Qualitative Research
url https://eric.ed.gov/?id=EJ1103402