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| Main Authors: | , , |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2016
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ1103613 |
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| _version_ | 1867181051285078017 |
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| author | Kinsley, Kirsten M. Schoonover, Dan Spitler, Jasmine |
| author_facet | Kinsley, Kirsten M. Schoonover, Dan Spitler, Jasmine Kinsley, Kirsten M. Schoonover, Dan Spitler, Jasmine |
| collection | Education Resources Information Center |
| contents | GoPro as an Ethnographic Tool: A Wayfinding Study in an Academic Library Kinsley, Kirsten M. Schoonover, Dan Spitler, Jasmine Academic Libraries Photography Use Studies Library Facilities Navigation Ethnography Student Experience Protocol Analysis Library Services Gender Differences Student Surveys Cartography State Universities Signs Student Behavior Undergraduate Students Qualitative Research Statistical Analysis In this study, researchers sought to capture students' authentic experience of finding books in the main library using a GoPro camera and the think-aloud protocol. The GoPro provided a first-person perspective and was an effective ethnographic tool for observing a student's individual experience, while also demonstrating what tools they use to find items. Using the think-aloud protocol, observers could hear students express their internal decisions, thoughts, and feelings about the process. Results confirmed trouble spots in the building and that directories are not typically used and need updating. GoPro footage revealed that there are certain qualities of the help-desk experience that can make a search more or less successful. No major sex differences were found in preference of wayfinding tools and behaviors, except that males appear to have used directories marginally more than females. In a debriefing survey, students still affirmed human help and online maps as the most useful wayfinding tools and advocated for better signage. Mapping of behaviors by floor also validated GoPro observations. At low cost to the library, the GoPro/think-aloud combination along with survey and mapping methodologies affirmed trouble spots in the building and provided suggestions for wayfinding improvements to library administration. |
| format | Recurso educativo Open Access |
| id | eric_EJ1103613 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 2016 |
| record_format | eric |
| spellingShingle | GoPro as an Ethnographic Tool: A Wayfinding Study in an Academic Library Kinsley, Kirsten M. Schoonover, Dan Spitler, Jasmine Academic Libraries Photography Use Studies Library Facilities Navigation Ethnography Student Experience Protocol Analysis Library Services Gender Differences Student Surveys Cartography State Universities Signs Student Behavior Undergraduate Students Qualitative Research Statistical Analysis GoPro as an Ethnographic Tool: A Wayfinding Study in an Academic Library Kinsley, Kirsten M. Schoonover, Dan Spitler, Jasmine Academic Libraries Photography Use Studies Library Facilities Navigation Ethnography Student Experience Protocol Analysis Library Services Gender Differences Student Surveys Cartography State Universities Signs Student Behavior Undergraduate Students Qualitative Research Statistical Analysis In this study, researchers sought to capture students' authentic experience of finding books in the main library using a GoPro camera and the think-aloud protocol. The GoPro provided a first-person perspective and was an effective ethnographic tool for observing a student's individual experience, while also demonstrating what tools they use to find items. Using the think-aloud protocol, observers could hear students express their internal decisions, thoughts, and feelings about the process. Results confirmed trouble spots in the building and that directories are not typically used and need updating. GoPro footage revealed that there are certain qualities of the help-desk experience that can make a search more or less successful. No major sex differences were found in preference of wayfinding tools and behaviors, except that males appear to have used directories marginally more than females. In a debriefing survey, students still affirmed human help and online maps as the most useful wayfinding tools and advocated for better signage. Mapping of behaviors by floor also validated GoPro observations. At low cost to the library, the GoPro/think-aloud combination along with survey and mapping methodologies affirmed trouble spots in the building and provided suggestions for wayfinding improvements to library administration. |
| title | GoPro as an Ethnographic Tool: A Wayfinding Study in an Academic Library |
| topic | Academic Libraries Photography Use Studies Library Facilities Navigation Ethnography Student Experience Protocol Analysis Library Services Gender Differences Student Surveys Cartography State Universities Signs Student Behavior Undergraduate Students Qualitative Research Statistical Analysis |
| url | https://eric.ed.gov/?id=EJ1103613 |