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Aiming for Service Excellence: Implementing a Plan for Customer Service Quality at a Blended Service Desk

Fuente: ERIC Institute of Education Sciences

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Bibliographic Details
Main Authors:	Oud, Joanne, Genzinger, Peter
Format:	Recurso educativo Open Access
Language:	en
Published:	2016
Subjects:	Library Services Organizational Change Library Administration Administrative Organization Academic Libraries Public Colleges Program Implementation Program Effectiveness Foreign Countries
Online Access:	Acceder al recurso
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