Saved in:
| Main Author: | Kwon, Nahyun |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
2006
|
| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ1104654 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
Comparing Virtual Reference Exit Survey Results and Transcript Analysis: A Model for Service Evaluation
by: Smyth, Joanne B., et al.
Published: (2006)
by: Smyth, Joanne B., et al.
Published: (2006)
Listen to What You Cannot Hear, Observe What You Cannot See: An Introduction to Evidence-Based Methods for Evaluating and Enhancing the User Experience in Distance Library Services
by: Tobias, Christine, et al.
Published: (2015)
by: Tobias, Christine, et al.
Published: (2015)
Invoking the User from Data to Design
by: Tempelman-Kluit, Nadaleen, et al.
Published: (2014)
by: Tempelman-Kluit, Nadaleen, et al.
Published: (2014)
Chat Reference Referral Strategies: Making a Connection, or Dropping the Ball?
by: Dempsey, Paula R.
Published: (2019)
by: Dempsey, Paula R.
Published: (2019)
Resource Delivery and Teaching in Live Chat Reference: Comparing Two Libraries
by: Dempsey, Paula R.
Published: (2017)
by: Dempsey, Paula R.
Published: (2017)
The Role of Virtual Reference in Library Web Site Design: A Qualitative Source for Usage Data
by: Powers, Amanda Clay, et al.
Published: (2011)
by: Powers, Amanda Clay, et al.
Published: (2011)
Coding into the Great Unknown: Analyzing Instant Messaging Session Transcripts to Identify User Behaviors and Measure Quality of Service
by: Maximiek, Sarah, et al.
Published: (2010)
by: Maximiek, Sarah, et al.
Published: (2010)
Public Library Information and Referral Project, Phase II. Final Report.
by: Childers, Thomas, et al.
Published: (1981)
by: Childers, Thomas, et al.
Published: (1981)
Using Machine Learning to Predict Chat Difficulty
by: Walker, Jeremy, et al.
Published: (2021)
by: Walker, Jeremy, et al.
Published: (2021)
User Preferences in Reference Services: Virtual Reference and Academic Libraries
by: Cummings, Joel, et al.
Published: (2007)
by: Cummings, Joel, et al.
Published: (2007)
California Statewide Reference Referral Service: Analysis and Recommendations.
by: DeWath, Nancy Van House
Published: (1981)
by: DeWath, Nancy Van House
Published: (1981)
The Test of Reference.
by: Childers, Thomas
Published: (1980)
by: Childers, Thomas
Published: (1980)
Google Scholar Users and User Behaviors: An Exploratory Study
by: Herrera, Gail
Published: (2011)
by: Herrera, Gail
Published: (2011)
Social Question and Answer Services versus Library Virtual Reference: Evaluation and Comparison from the Users' Perspective
by: Zhang, Yin, et al.
Published: (2014)
by: Zhang, Yin, et al.
Published: (2014)
Perception and Use of Libraries: A View from the Connecticut Public.
Published: (1990)
Published: (1990)
Link to the Library of Congress: Transcribing Sheet Music of the Musical Theater
by: Miller, Cait
Published: (2023)
by: Miller, Cait
Published: (2023)
Referral Services in U.S. Academic Depository Libraries: Findings, Implications, and Research Needs.
by: Hernon, Peter, et al.
Published: (1982)
by: Hernon, Peter, et al.
Published: (1982)
Community Information Needs: The Case of Wife Assault.
by: Dewdney, Patricia, et al.
Published: (1992)
by: Dewdney, Patricia, et al.
Published: (1992)
The Chat Is Coming from inside the House: An Analysis of Perceived Chat Behavior and Reality
by: Berndt-Morris, Elizabeth, et al.
Published: (2014)
by: Berndt-Morris, Elizabeth, et al.
Published: (2014)
Information and Referral Services--Attitudes and Barriers: A Survey of North Carolina Public Libraries.
by: Baker, Sharon L., et al.
Published: (1988)
by: Baker, Sharon L., et al.
Published: (1988)
Electronic Mail Reference Services in the Public Library.
by: Garnsey, Beth A., et al.
Published: (2000)
by: Garnsey, Beth A., et al.
Published: (2000)
Information and Referral Services in Public Libraries: A Survey.
by: O'Brien, Sarah Faith
Published: (1983)
by: O'Brien, Sarah Faith
Published: (1983)
The Role of Synchronous Virtual Reference in Teaching and Learning: A Grounded Theory Analysis of Instant Messaging Transcripts
by: Passonneau, Sarah, et al.
Published: (2011)
by: Passonneau, Sarah, et al.
Published: (2011)
Some Benefits of the Online Catalog.
by: Getz, Malcolm
Published: (1987)
by: Getz, Malcolm
Published: (1987)
McDonald and Company Securities Library User Survey, 1996.
by: Wolfgram, Derek E.
Published: (1996)
by: Wolfgram, Derek E.
Published: (1996)
Online Catalogs and Their Users.
by: Broadus, Robert N.
Published: (1983)
by: Broadus, Robert N.
Published: (1983)
Lecturers and Postgraduates Perception of Libraries as Promoters of Teaching, Learning, and Research at the University of Ibadan, Nigeria
by: Oyewole, Olawale, et al.
Published: (2015)
by: Oyewole, Olawale, et al.
Published: (2015)
User Satisfaction and Interlibrary Loan Service: A Study at Louisiana State University.
by: Perrault, Anna H., et al.
Published: (1995)
by: Perrault, Anna H., et al.
Published: (1995)
Students' Perceived Effectiveness Using the University Library.
by: McCarthy, Cheryl Ann
Published: (1995)
by: McCarthy, Cheryl Ann
Published: (1995)
The First Non-Traditional Doctor of Pharmacy Graduates: Their Perceptions of Library Services
by: Kupferberg, Natalie, et al.
Published: (2005)
by: Kupferberg, Natalie, et al.
Published: (2005)
Neighborhood Information Service Centers. Public Library "Information and Referral" Provides Significant New Personal Service to the Individual Library User. A Background Paper for the White House Conference on Library and Information Services.
by: Layne, Elizabeth N.
Published: (1979)
by: Layne, Elizabeth N.
Published: (1979)
Quality in Information Services: Do Users and Librarians Differ in Their Expectations?
by: Edwards, Susan, et al.
Published: (1995)
by: Edwards, Susan, et al.
Published: (1995)
Online Catalog Instruction and User Satisfaction at a Medium-Sized Ohio Public Library.
by: Fannin, Mary JoEllen
Published: (1993)
by: Fannin, Mary JoEllen
Published: (1993)
"Check This out": Assessing Customer Service at the Circulation Desk
by: Long, Dallas
Published: (2012)
by: Long, Dallas
Published: (2012)
Tiered Reference Services: A Survey.
by: Coleman, Vicki, et al.
Published: (1997)
by: Coleman, Vicki, et al.
Published: (1997)
Thus Spake the OPAC User.
by: Markey, Karen
Published: (1983)
by: Markey, Karen
Published: (1983)
A Regional Investigation of Citizens' Information Needs in New England. Project Report.
by: Chen, Ching-chih, et al.
Published: (1981)
by: Chen, Ching-chih, et al.
Published: (1981)
Public Library Information and Referral Project: Phase I, Survey.
by: Childers, Thomas
Published: (1979)
by: Childers, Thomas
Published: (1979)
Application of a Methodology Analyzing User Frustration.
by: Rinkel, Gene K, et al.
Published: (1983)
by: Rinkel, Gene K, et al.
Published: (1983)
The Measurement and Evaluation of Reference Service at the Public Documents and Maps Department of the Duke University Library.
by: Hebert, Robert A., Jr.
Published: (1984)
by: Hebert, Robert A., Jr.
Published: (1984)
Similar Items
-
Comparing Virtual Reference Exit Survey Results and Transcript Analysis: A Model for Service Evaluation
by: Smyth, Joanne B., et al.
Published: (2006) -
Listen to What You Cannot Hear, Observe What You Cannot See: An Introduction to Evidence-Based Methods for Evaluating and Enhancing the User Experience in Distance Library Services
by: Tobias, Christine, et al.
Published: (2015) -
Invoking the User from Data to Design
by: Tempelman-Kluit, Nadaleen, et al.
Published: (2014) -
Chat Reference Referral Strategies: Making a Connection, or Dropping the Ball?
by: Dempsey, Paula R.
Published: (2019) -
Resource Delivery and Teaching in Live Chat Reference: Comparing Two Libraries
by: Dempsey, Paula R.
Published: (2017)