Rethinking Customer Service Training: A Curricular Solution to a Familiar Problem

Fuente: ERIC Institute of Education Sciences

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Bibliographic Details
Main Authors:	Epps, Sharon K., Kidd, Judith, Negro, Toni, Sayles, Sheridan L.
Format:	Recurso educativo Open Access
Language:	en
Published:	2016
Subjects:	Academic Libraries Helping Relationship Training Job Performance Library Services Library Personnel Users (Information) Online Courses Workshops Evaluation Methods
Online Access:	Acceder al recurso
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Internet

https://eric.ed.gov/?id=EJ1113150