Rethinking Customer Service Training: A Curricular Solution to a Familiar Problem
Fuente:
ERIC Institute of Education Sciences
Enregistré dans:
| Auteurs principaux: | Epps, Sharon K., Kidd, Judith, Negro, Toni, Sayles, Sheridan L. |
|---|---|
| Format: | Recurso educativo Open Access |
| Langue: | en |
| Publié: |
2016
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Documents similaires
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Putting "Service" into Library Staff Training: A Library Manager's Training Guide. LAMA Occasional Papers Series. A Patron-Centered Guide.
par: Bessler, Joanne M.
Publié: (1994) -
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par: Hobson, Charles J., et autres
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par: Golomb, Katherine A., et autres
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par: Hemmings, Richard
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