Communication, Collaboration, and Enhancing the Learning Experience: Developing a Collaborative Virtual Enquiry Service in University Libraries in the North of England

Fuente: ERIC Institute of Education Sciences
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Auteurs principaux: Jolly, Liz, White, Sue
Format: Recurso educativo Open Access
Langue:en
Publié: 2016
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author Jolly, Liz
White, Sue
author_facet Jolly, Liz
White, Sue
Jolly, Liz
White, Sue
collection Education Resources Information Center
contents Communication, Collaboration, and Enhancing the Learning Experience: Developing a Collaborative Virtual Enquiry Service in University Libraries in the North of England Jolly, Liz White, Sue Learning Experience Library Services Library Development Case Studies Academic Libraries Library Networks Computer Mediated Communication Consortia Intercollegiate Cooperation Pilot Projects Program Effectiveness Use Studies Barriers Foreign Countries This article uses the case study of developing a collaborative "out-of-hours" virtual enquiry service by members of the Northern Collaboration Group of academic libraries in the north of England to explore the importance of communication and collaboration between academic library services in enhancing student learning. Set within the context of a rapidly changing UK higher education sector the article considers the benefits and challenges of collaboration and the contribution of library services to the student experience. The project demonstrated clear benefits to student learning and evidence of value for money to individual institutions as well as showing commitment to national shared services agendas. Effective communication with students, with colleagues and stakeholders in our own and other Northern Collaboration member institutions, and with OCLC, our partner organization, was a critical success factor in the development, promotion, and uptake of the new service.
format Recurso educativo Open Access
id eric_EJ1113285
institution ERIC Institute of Education Sciences
language en
publishDate 2016
record_format eric
spellingShingle Communication, Collaboration, and Enhancing the Learning Experience: Developing a Collaborative Virtual Enquiry Service in University Libraries in the North of England
Jolly, Liz
White, Sue
Learning Experience
Library Services
Library Development
Case Studies
Academic Libraries
Library Networks
Computer Mediated Communication
Consortia
Intercollegiate Cooperation
Pilot Projects
Program Effectiveness
Use Studies
Barriers
Foreign Countries
Communication, Collaboration, and Enhancing the Learning Experience: Developing a Collaborative Virtual Enquiry Service in University Libraries in the North of England Jolly, Liz White, Sue Learning Experience Library Services Library Development Case Studies Academic Libraries Library Networks Computer Mediated Communication Consortia Intercollegiate Cooperation Pilot Projects Program Effectiveness Use Studies Barriers Foreign Countries This article uses the case study of developing a collaborative "out-of-hours" virtual enquiry service by members of the Northern Collaboration Group of academic libraries in the north of England to explore the importance of communication and collaboration between academic library services in enhancing student learning. Set within the context of a rapidly changing UK higher education sector the article considers the benefits and challenges of collaboration and the contribution of library services to the student experience. The project demonstrated clear benefits to student learning and evidence of value for money to individual institutions as well as showing commitment to national shared services agendas. Effective communication with students, with colleagues and stakeholders in our own and other Northern Collaboration member institutions, and with OCLC, our partner organization, was a critical success factor in the development, promotion, and uptake of the new service.
title Communication, Collaboration, and Enhancing the Learning Experience: Developing a Collaborative Virtual Enquiry Service in University Libraries in the North of England
topic Learning Experience
Library Services
Library Development
Case Studies
Academic Libraries
Library Networks
Computer Mediated Communication
Consortia
Intercollegiate Cooperation
Pilot Projects
Program Effectiveness
Use Studies
Barriers
Foreign Countries
url https://eric.ed.gov/?id=EJ1113285