Lewis, C., & Contrino, J. (2016). Making the Invisible Visible: Personas and Mental Models of Distance Education Library Users.
Chicago Style (17th ed.) CitationLewis, Cynthia, and Jacline Contrino. Making the Invisible Visible: Personas and Mental Models of Distance Education Library Users. 2016.
MLA (9th ed.) CitationLewis, Cynthia, and Jacline Contrino. Making the Invisible Visible: Personas and Mental Models of Distance Education Library Users. 2016.
Warning: These citations may not always be 100% accurate.