International Students' Satisfaction: Assessing the Determinants of Satisfaction

Fuente: ERIC Institute of Education Sciences
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Bibliographic Details
Main Author: Asare-Nuamah, Peter
Format: Recurso educativo Open Access
Language:en
Published: 2017
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author Asare-Nuamah, Peter
author_facet Asare-Nuamah, Peter
Asare-Nuamah, Peter
collection Education Resources Information Center
contents International Students' Satisfaction: Assessing the Determinants of Satisfaction Asare-Nuamah, Peter College Students Student Needs Student Attitudes Educational Policy Questionnaires Libraries Class Size Course Content Reading Materials Services Student Motivation Statistical Analysis Foreign Countries International Education Universities Likert Scales Studies have shown that students' satisfaction is an important element that should be given much attention by educators in their policymaking. Students' satisfaction has impact on retention and financial capacity of institutions. With the objective of assessing the factors affecting international students' satisfaction, a descriptive research was carried out at Veer Narmad South Gujarat University. The sample size comprising 29 international students and structured questionnaire was administered for data collection. The results indicate that students have high satisfaction for library, contact with teachers, class size, course content, reading materials and administrative services of the University. The results also show that there is low satisfaction of students regarding majority of the university services. The study recommends the need for university authorities to pay particular attention to the factors that affect students' satisfaction and tailor the university services to meet students' needs and increase their satisfaction.
format Recurso educativo Open Access
id eric_EJ1132544
institution ERIC Institute of Education Sciences
language en
publishDate 2017
record_format eric
spellingShingle International Students' Satisfaction: Assessing the Determinants of Satisfaction
Asare-Nuamah, Peter
College Students
Student Needs
Student Attitudes
Educational Policy
Questionnaires
Libraries
Class Size
Course Content
Reading Materials
Services
Student Motivation
Statistical Analysis
Foreign Countries
International Education
Universities
Likert Scales
International Students' Satisfaction: Assessing the Determinants of Satisfaction Asare-Nuamah, Peter College Students Student Needs Student Attitudes Educational Policy Questionnaires Libraries Class Size Course Content Reading Materials Services Student Motivation Statistical Analysis Foreign Countries International Education Universities Likert Scales Studies have shown that students' satisfaction is an important element that should be given much attention by educators in their policymaking. Students' satisfaction has impact on retention and financial capacity of institutions. With the objective of assessing the factors affecting international students' satisfaction, a descriptive research was carried out at Veer Narmad South Gujarat University. The sample size comprising 29 international students and structured questionnaire was administered for data collection. The results indicate that students have high satisfaction for library, contact with teachers, class size, course content, reading materials and administrative services of the University. The results also show that there is low satisfaction of students regarding majority of the university services. The study recommends the need for university authorities to pay particular attention to the factors that affect students' satisfaction and tailor the university services to meet students' needs and increase their satisfaction.
title International Students' Satisfaction: Assessing the Determinants of Satisfaction
topic College Students
Student Needs
Student Attitudes
Educational Policy
Questionnaires
Libraries
Class Size
Course Content
Reading Materials
Services
Student Motivation
Statistical Analysis
Foreign Countries
International Education
Universities
Likert Scales
url https://eric.ed.gov/?id=EJ1132544