Measuring Perceptual (In) Congruence between Information Service Providers and Users
Fuente:
ERIC Institute of Education Sciences
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| Auteur principal: | Boyce, Crystal |
|---|---|
| Format: | Recurso educativo Open Access |
| Langue: | en |
| Publié: |
2017
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Documents similaires
-
Quality in Information Services: Do Users and Librarians Differ in Their Expectations?
par: Edwards, Susan, et autres
Publié: (1995) -
User Satisfaction and Interlibrary Loan Service: A Study at Louisiana State University.
par: Perrault, Anna H., et autres
Publié: (1995) -
After 3:00 p.m.: Where Have All the Students and Their Questions Gone? Children's Use of Public Libraries To Meet Their Information Needs.
par: Bolin, Nancy, et autres
Publié: (2000) -
Cultural Literacy and Reference Service.
par: D'Aniello, Charles A.
Publié: (1989) -
Users' Hierarchical Perspectives on Library Service Quality: A "LibQUAL+" Study.
par: Cook, Colleen, et autres
Publié: (2001)